Note fondée sur 297 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
92 % des clients le recommandent
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Bon rapport qualité prix

Publié le 6 nov. 2016 sur Hotels
Tout était très bien de l arrivée au départ. Service bien. Petit déjeuner suffisant et beaucoup de choix. La chambre comfort simple mais suffisant ! Je recommande pour son rapport qualite/priX.
Commentaires de Gestion de l’hôtel
9 nov. 2016 par General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for staying at HARRIS Hotel Kelapa Gading and for the time you took to share your review about our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. HARRISly Yours, Jean-Pierre SERFATY General Manager
4 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Easy access to mall
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,It was a pleasure having you with us on your stay and thank you for sharing your review.We are glad that you had a comfortable stay, and that you were impressed with its location next to Summarecon Mall Kelapa Gading.Please be sure that your review has been warmly welcomed by our players and that we stay focused to try to consistently improve our facilities and services.Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel.HARRISly Yours,Julien LUTGENGeneral Manager
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,We are incredibly grateful that you took the time out to leave us a 5-Stars rating.We really appreciate you being our guest and helping to share the word about us.Thank you very much and we look forward to seeing you at HARRIS kelapa Gading.HARRISly Yours,Julien LUTGENGeneral Manager
4 sur 5
par un voyageur de La Mirada

Publié le 18 août 2024 sur Expedia
Conveniently located with a shopping center
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for staying with us and for taking the time to share your review.We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.Wishing you a pleasant day ahead, and we look forward to welcoming you on your next trip.HARRISly Yours,Julien LUTGENGeneral Manager
5 sur 5
par un voyageur

Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for rating your stay.Kindly share your experience with us and we would be happy to forward it to our players.Wish to welcome you soon again in HARRIS Hotel & Conventions Kelapa Gading.HARRISly Yours,Julien LUTGENGeneral Manager
5 sur 5
par un voyageur

Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thanks so much for taking the time to leave a rate about our Hotel. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit our Hotel.HARRISly Yours,Julien LUTGENGeneral Manager
5 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for your rating, kindly please share with us your experience, for us to improve the service quality. Your feedback will be useful to our players.HARRISly Yours,Julien LUTGENGeneral Manager
4 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Hotels
This is the first time where i was told there are no fresh eggs for sunny side up on Jul 17 breakfast
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for staying with us, and give us feedback as detailed and thoughtful as yours.We valued your comments and shared them with our department concerned. It helps us to improve our services in order to get our Guest's satisfaction.Once again thank you very much, and we do hope we can welcome you back again in our Hotel.HARRISly Yours,Julien LUTGENGeneral Manager
5 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thanks so much for taking the time to leave a rate about our Hotel. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit our Hotel.HARRISly Yours,Julien LUTGENGeneral Manager
4 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Hotels
after checked in, found wifi, access internet and YouTube not function. Called to front desk, but ended up no arrangement to fix
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to rate and review your recent stay.We truly apologize for the inconvenience that you experienced. Please be sure that we well noted your concern regarding our internet connection and followed up with our respective department so that we can take the necessary action and avoid further occurrences.We really appreciate your comment, and we look forward to welcoming you again to our hotel.Warmest regards, Julien LUTGEN General Manager