Note fondée sur 124 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Hotels
par un voyageur
Improvement Needed
Publié le 18 mai 2024 sur HotelsPlace is quite way off from amenities. Towel could have been better as it s worn out n brownish.
par un voyageur de Melaka
Publié le 18 mai 2024 sur Expedia
Overall satisfy
par un voyageur
만족
Publié le 18 avr. 2024 sur Hotels깨끗하고 만족했어요.
par un voyageur
Publié le 12 avr. 2024 sur Hotels
par un voyageur
Publié le 3 avr. 2024 sur Hotels
par un voyageur
Publié le 2 avr. 2024 sur Hotels
par un voyageur
Nice
Publié le 28 mars 2024 sur HotelsI stay in this hotel for business trip over 5 times. Everything is nice. But, my key card got problem to enter my room 5 nights in my stay period of 7 nights.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Friska, Gestion de l’hôtel
Dear Kuan Yu,Thank you for choosing to stay with us repeatedly for your business trips. We truly appreciate your loyalty and support. I apologize for the inconvenience you experienced with your key card during your recent stay. Your feedback is valuable to us, and rest assured, we are taking steps to address this issue to ensure a seamless experience for all our guests.We hope to welcome you back soon and provide you with an even better stay.Warm regards, Friska UtamiGeneral Manager
par un voyageur
Publié le 26 mars 2024 sur Hotels
par un voyageur
에어컨
Publié le 12 mars 2024 sur Hotels에어컨을 켜면 너무 춥고 끄면 곰팡이 냄새가 나고 그래요
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Friska, Gestion de l’hôtel
Dear Mr. Jong Seo,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the temperature and odor in your room. Please know that your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations on this occasion.We have taken note of your concerns regarding the air conditioning system and the odor issue. Our team is currently investigating the matter to address and resolve these issues promptly. Additionally, we encourage you to contact our front office at your earliest convenience so that we can arrange for a room change to ensure a more comfortable stay for you.Once again, we apologize for any inconvenience caused and appreciate your valuable feedback, as it helps us to continuously improve the quality of our services. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.Warm regards,Friska UtamiGeneral Manager
