Note fondée sur 355 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2024 sur Expedia
Comfortable suites and very pleasant and professional staff.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par Andy, Gestion de l’hôtel
Dear Jean-Baptiste,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager
par Maxence
Publié le 2 sept. 2016 sur Hotels
par Chris et Dric de Suisse
Bon hôtel...
Publié le 25 nov. 2013 sur HotelsNous avons séjourné 2 nuits dans cet hôtel et nous en sommes ravis! Personnel chaleureux, chambre propres et spacieuses. Très bon rapport qualité/prix!
par un voyageur
Publié le 5 août 2024 sur Expedia
Everything was perfect until they forgot to book the taxi to the airport! We left about 20 mins later than expected, and nerves were frayed.
We had a massage, that I would consider below average
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager On Duty, Gestion de l’hôtel
Dear Mrs. Nevine, Warmest Greeting !I am writing to sincerely apologize for the inconvenience and discomfort you experienced during your recent stay with us. Your feedback is invaluable to us, and we deeply regret that your expectations were not met.Upon reviewing your concerns regarding the transportation issue, I want to assure you that we are taking immediate steps to address these issue. Once again, I apologize for the inconvenience caused and thank you for bringing these matters to our attention. Your feedback is crucial in helping us improve our services.Please feel free to contact the team directly, if you have any further concerns or if there is anything else we can do to make amends.We hope to have the opportunity to restore your faith in our hotel and welcome you back in the future.Warm regards,Raymond SoetrisnoManager On Duty
par un voyageur de Ellenbrook
Publié le 5 août 2024 sur Expedia
Good service. Great staff, they were welcoming and helpful throughout our stay.
Nice breakfast options. Great Location as it is close to major attractions !!
Commentaires de Gestion de l’hôtel
21 août 2024 par Andy, Gestion de l’hôtel
Dear Elisabeth,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager On Duty, Gestion de l’hôtel
Dear Mr. Salimi, I hope this message finds you well, I wanted to take a moment to express my sincere gratitude for your kind positive review. It was a pleasure having you, and we truly appreciate your time and effort. Thank you once again. Best regards, Shendy PManager on Duty
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Andi / Manager On Duty, Gestion de l’hôtel
Dear Mr. Boris,I hope this message finds you well, I wanted to take a moment to express my sincere gratitude for your kind positive review. It was a pleasure having you, and we truly appreciate your time and effort. Thank you once again. Best regards, Andi Guest Service Manager
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager On Duty, Gestion de l’hôtel
Dear Mr Danny,I hope this message finds you well, I wanted to take a moment to express my sincere gratitude for your kind positive review. It was a pleasure having you, and we truly appreciate your time and effort. Thank you once again, and please do let us know should you have future plan to stay at Mandarin Oriental Jakarta and we are here to welcoming you back Sir. Thank you and best regards, Ben Guest Service Manager
par un voyageur
Publié le 24 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
21 août 2024 par Andy, Gestion de l’hôtel
Dear Rosanna,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager
