Note fondée sur 274 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2022 par Mercure Jakarta PIK Team, Gestion de l’hôtel
Dear Jean louis, Thank you for staying here and for taking the time to post a review. Hope you will make a return visit some time soon. Once again, thank you.
par un voyageur de Quebec
Publié le 3 août 2018 sur Expedia
Vraiment bel hôtel. A recommandé.
Propre, insonorisé, bon personnel.
Belle piscine.
Commentaires de Gestion de l’hôtel
5 août 2018 par MercureJakartaPIK, Gestion de l’hôtel
Dear Shawn,
Merci beaucoup! We appreciate your kind review and recommendation especially for the cleanliness and the level of services by the staff. See you again soon.
Regards,
Mercure Jakarta Pantai Indah Kapuk
par un voyageur
Publié le 29 août 2024 sur Expedia
空港からも近くて便利ですが、平日の朝に中心部に向かう際は渋滞があり移動が少し大変かもしれません。
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Mercure Jakarta Pantai Indah Kapuk, Gestion de l’hôtel
Dear Mizuki, We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk.We're glad you found our location convenient, especially being close to the airport. However, we understand that traffic during weekday mornings can sometimes be a challenge. We recommend allowing some extra time for travel during peak hours to ensure a smoother journey. We hope to welcome you back for another pleasant stay in the future.Best Regards,Mercure Jakarta Pantai Indah Kapuk
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Mercure Jakarta Pantai Indah Kapuk, Gestion de l’hôtel
Dear Ronald,We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Mercure Jakarta Pantai Indah Kapuk
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Mercure Jakarta Pantai Indah Kapuk, Gestion de l’hôtel
Dear Wigand,We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Mercure Jakarta Pantai Indah Kapuk
par un voyageur
Publié le 15 août 2024 sur Hotels
Lovely stay here, clean & nice bed. Location is perfect for Jakarta area.
Commentaires de Gestion de l’hôtel
18 août 2024 par Mercure Jakarta Pantai Indah Kapuk, Gestion de l’hôtel
Dear Valued Guest,We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Mercure Jakarta Pantai Indah Kapuk
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Mercure Jakarta Pantai Indah Kapuk, Gestion de l’hôtel
Dear Kenichi,We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Mercure Jakarta Pantai Indah Kapuk
par un voyageur
有處理但問題沒解決
Publié le 22 juill. 2024 sur Hotels小蟑螂到處跑，肥皂按壓沒辦法用，臉盆不通，跟上次一樣，服務人員很熱心處理，但水不能開太大，會淹水，水通太慢了。
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Mercure Jakarta Pantai Indah Kapuk, Gestion de l’hôtel
Dear Soegianto,We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. We're glad to hear that our service staff were enthusiastic and responsive in assisting you. However, we regret that you experienced issues with the cockroaches, soap dispenser, and washbasin. These are certainly not reflective of the high standards we strive to maintain. We apologize for the discomfort this caused. Your feedback is invaluable to us as it helps us identify areas where we can improve our services. We want to assure you that we are taking the necessary steps to rectify these issues promptly. We are committed to providing a consistently excellent experience for all our guests and will work diligently to ensure that your next stay with us is even more enjoyable.Once again, we apologize for the shortcomings you experienced and appreciate your understanding. We truly hope to have the pleasure of welcoming you back to our hotel in the future, where we can provide you with the seamless and comfortable stay you deserve.Best Regards,Mercure Jakarta Pantai Indah Kapuk
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Mercure Jakarta Pantai Indah Kapuk, Gestion de l’hôtel
Dear Valued Guest,We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Mercure Jakarta Pantai Indah Kapuk
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Mercure Jakarta Pantai Indah Kapuk, Gestion de l’hôtel
Dear Edwin,We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Mercure Jakarta Pantai Indah Kapuk
