Note fondée sur 159 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2023 sur Expedia
Best breakfast ever !!!
Commentaires de Gestion de l’hôtel
22 févr. 2023 par Gustaf Adolf, Gestion de l’hôtel
Dear Mr. Marc Andre,Warmest Greeting From Merlynn Park Hotel JakartaThank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts.We look forward to welcoming you back in the near future.Sincerely,Gustaf AdolfGeneral Manager
par Thierry de Issy-les-Moulineaux
OK pour un court séjour.
Publié le 20 juin 2016 sur HotelsCourt séjour. Chambre très correcte. Buffets moyens. Impossible de charger les dépenses repas sur la chambre, obligation de payer chaque fois jusqu'au harcèlement. On m'a téléphoné 3 fois et tapé à la porte 2 fois en pleine nuit pour régler une facture de restaurant pour laquelle j'avais rempli la fiche en indiquant mon numéro de chambre! Choix des chaines TV très limité.
par Bastien de France
Publié le 24 avr. 2016 sur Hotels
Jakarta is horrible about the traffic..
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Adolf Gustaf - General Manager, Gestion de l’hôtel
Dear Our Valued Guest,Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing stay with us Your kind words mean a lot to us especially about our luxury and clean hotel.We can't wait to welcome you back to our hotel in the future!If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing us, and we look forward to seeing you again soon!Warmest Regards,Adolf GustafGeneral Manager
par un voyageur
Not good!
Publié le 18 juin 2024 sur HotelsThe hotel claims to be a high end hotel, which definitely isn’t the case.
Very old interior which is worn out.
Service is not good and the food is mediocre.
Last but not least the level of cleaning is absolutely a disaster.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Adolf Gustaf - General Manager, Gestion de l’hôtel
Dear Karsten S.Thank you very much for your honest feedback.We will sort to department concern about your comment.We expect to hear you come back in near future. with better product and service.Warmest Regards,
par un voyageur
horrible hotel
Publié le 3 juin 2024 sur HotelsThis is the most horrible hotel i have ever stayed.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Adolf Gustaf - General Manager, Gestion de l’hôtel
Dear Anonymous,Thank you very much for your honest feedback.We will sort to department concern about your comment.We expect to hear you come back in near future. with better product and service.Warmest Regards,
par un voyageur
I want to give negative 5
Publié le 23 mai 2024 sur Hotelsterrible hotel, misleading photos, ugly design, dirty bed and cups, aweful toilet and towel, terrible neighborhood, giving me a really bad impression of the city
Commentaires de Gestion de l’hôtel
25 mai 2024 par Adolf Gustaf - General Manager, Gestion de l’hôtel
Dear Tung Kit,First of all, I would like to apologize for the inconvenience caused.At Merlynn Pak Hotel, we believe in giving impeccable service to all of our guests.We look forward to welcoming you very soon with better products and service.Warmest Regards,Adolf GustafGeneral Manager
par un voyageur
Publié le 27 nov. 2023 sur Expedia
issue with the pollution - perhaps more air purifiers are needed?
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Gustaf Adolf, Gestion de l’hôtel
Dear Our Valued Guest,Warmest Greeting From Merlynn Park Hotel JakartaOn behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Gustaf AdolfGeneral Manager
par un voyageur
Publié le 24 nov. 2023 sur Expedia
ホテルはとても綺麗で、広々したバスタブがあり、朝食が美味しかったです
Commentaires de Gestion de l’hôtel
27 nov. 2023 par Gustaf Adolf, Gestion de l’hôtel
Dear Megumi,Warmest greetings from Merlynn Park Hotel Jakarta,Thank you for choosing to stay at Merlynn Park Hotel Jakarta and for giving us a positive review. We are very pleased to hear that you enjoyed your stay, and we are encouraged by your high evaluation of the overall service. Your acknowledgment of the hotel's efforts in all aspects will inspire the entire team to continue to carry forward customer service spirit, to meet and continuously exceed the expectations of guests. Thank you again for your support to Merlynn Park Hotel and sincerely look forward to having the opportunity to serve you again.Warms Regards Gustaf AdolfGeneral Manager
par un voyageur
Publié le 22 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Gustaf Adolf, Gestion de l’hôtel
Dear Our Valued Guest,Warmest Greeting From Merlynn Park Hotel JakartaThank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts.We look forward to welcoming you back in the near future.Sincerely,Gustaf AdolfGeneral Manager
