Note fondée sur 960 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
92 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Saint Andre Avellin

Publié le 7 juin 2022 sur Expedia
Very nice hotel , well located near Central Park Shopping center , and many options of good restaurants nearby
2 sur 5
par un voyageur

Not at the standard of Pullman

Publié le 14 déc. 2020 sur Hotels
As far as I remember, it' the worst Pullman hotel I have ever been. The finition of the room are way below the standard of this brand name hotel. A shame for the price we paid.
Commentaires de Gestion de l’hôtel
9 janv. 2021 par General Manager, Gestion de l’hôtel
Dear Guest, We very much appreciate you have shared your rating following your recent stay at Pullman Jakarta Central Park. It fills us with remorse seeing the low score you have shared with us through our Google page, and knowing from your rating that your experience was not totally up to your expectations. At Pullman, we always value every guest’s feedback, as we believe it could help us much to improve the quality of our products and services in the future. Therefore, we would really appreciate if you can share more details of your stay, so we can understand better on the areas that we can improve. We truly hope that you will grant us another opportunity of welcoming you back at the Pullman Jakarta Central Park so we provide you with the comfortable and unique experience that all our guests deserve. Best regards, Rhys Challenger General Manager
3 sur 5
par un voyageur

Not a Pullman quality hotel.

Publié le 23 sept. 2019 sur Hotels
This Pullman is far to be at Pullman standard. The room not really maintain and many scratched in the wall. We were in a Suite (63m2) and the price is really over-rated. The entrance to the executive lounge is really randomly proposed... anyway. we will not go there anymore.
Commentaires de Gestion de l’hôtel
4 oct. 2019 par General Manager, Gestion de l’hôtel
Dear Henry, Thank you for taking the time to write about your last experience. We are sorry that your stay experience did not meet your expectations. Concerning the rooms, our maintenance team has been sent to investigate and fix the possible issues in your previous room. We can guarantee that this does not reflect our standards. Your satisfaction is our priority and we hope to have the opportunity to regain your trust. We look forward to welcoming you back to Pullman Jakarta Central Park and make your next experience a better one. Kind regards, Rhys Challenger General Manager
3 sur 5
par un voyageur de Saint malo

Factory Hotel, very busy and cold

Publié le 25 juill. 2019 sur Hotels
Hotel in a big commercial zone. Lots of shopping and restaurants. All is secured. Big factory hotel, receiving day exhibitions and large groups, employees are reception are the coldest. Industrial decoration (need to like this type of setting). Rooms are comfortable but strangely accommodated (many windows, which are not that clean, and rain shower was clogged). Furniture is a bit tired, and vacuum cleaner seems not that efficient :). Nice pool, but lots of buildings looking into it. If you like security and shopping, can be an option.
Commentaires de Gestion de l’hôtel
4 août 2019 par General Manager, Gestion de l’hôtel
Dear Olivier, Thank you very much for taking some of your precious time to complete your review of our hotel. We sincerely regret, that you experience a rather less memorable stay and did not entirely enjoyed the services provided. Whilst majority of our guests favorably commented about our rooms and hotel design, we respect that your expectation have not been fulfilled. I wish to reassure you that refurbishment and upgrades have taken place continuously to ensure our guests are provided with the maximum level of comfort. I would like to sincerely apologize for the inconveniences you may have encountered. We are hopeful to see you again in the near future. Yours Sincerely, Rhys Challenger, General Manager
5 sur 5
par un voyageur

Excellent

Publié le 18 mars 2019 sur Hotels
Excellent
5 sur 5
par un voyageur

Excellent !

Publié le 17 mars 2019 sur Hotels
Excellent hôtel, Nice peoples, incredible restaurant ! Must see
5 sur 5
par un voyageur

Excellent ! Kind peoples ! Beautifull hotel

Publié le 17 mars 2019 sur Hotels
Hôtel magnifique, personnel extrêmement aimable. Lounge bar à tester sans hesister. Je conseille vraiment les hôtel pullman
4 sur 5
par un voyageur

Publié le 17 févr. 2019 sur Expedia
Le petit dej exellent.la piscine La chambre commence a donner des signes de viellissement...bon j ai pris la plus economique
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Los angeles

Hotel 5. Étoiles

Publié le 25 mai 2017 sur Expedia
Dans l'ensemble, tout va bien mais c'est la qualité des chambres que je ne trouve pas au niveau d'un 5 étoiles. Pas d'espace. Sincèrement comparable aux hôtels ibis. L'appellation cinq étoiles pour ceux qui ont l'habitude? N'équivaut pas
Commentaires de Gestion de l’hôtel
31 juill. 2017 par General Manager, Gestion de l’hôtel
Dear Kamin john, Thank you very much for taking some of your precious time to complete your review of our hotel on Expedia. I have taken notes on your feedback on the room size which did not seem to fulfill your expectation. I would like to sincerely apologize for the inconveniences you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience on Expedia and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
5 sur 5
par un voyageur

Hôtel bien situé en centre ville

Publié le 18 sept. 2016 sur Hotels
Génial de passage pendant 2 jours nickel dans l'ensemble
Commentaires de Gestion de l’hôtel
3 oct. 2016 par General Manager, Gestion de l’hôtel
Dear Anonymous, Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on Hotels.com It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement. Thank you very much again for sharing your experience and we look forward to welcoming you and family again soon at Pullman Jakarta Central Park. Yours Sincerely, Dominique A. Albero General Manager
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