Note fondée sur 119 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 nov. 2018 sur Hotels
Excellent hotel pour les affaires à Jakarta. Service merveilleux, petit déjeuner de très grande qualité. Rien à redire.
Commentaires de Gestion de l’hôtel
19 déc. 2018 par NM, Gestion de l’hôtel
Dear Valued Guest,
Thank you for sharing your experience at Raffles Jakarta.
We are delighted to read that you enjoy your stay and we hope to welcoming you back in the nearest future.
Regards,
Natalia
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Rhany, Guest Experience Manager Raffles Jakarta, Gestion de l’hôtel
Dear Mr. Robert,Thank you for your outstanding rating on Hotels.com! We are thrilled that your Raffles Jakarta stay met your expectations. Your positive feedback is gratifying for our entire team.We look forward to welcoming you back soon.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Rhany, Guest Experience Manager Raffles Jakarta, Gestion de l’hôtel
Dear Ms. Nafisa Abbas,Thank you so much for rating your stay at Raffles Jakarta a perfect 10 out of 10 on Hotels.com. While your review didn’t include specific comments, this exceptional rating speaks volumes and truly warms our hearts.At Raffles Jakarta, we strive to create a place of endless possibility, where our guests arrive as visitors, leave as friends, and return as family. Your perfect score is a testament to the dedication of our team in ensuring an unforgettable experience for our guests.We are delighted to know that you had a wonderful stay with us. Should you have any feedback or special moments you’d like to share, we would love to hear them. Your insights help us continuously improve and exceed our guests’ expectations.We look forward to welcoming you back to Raffles Jakarta in the near future. If there’s anything we can do to make your next stay even more memorable, please do not hesitate to reach out.Warmest regards,RhanyGuest Experience ManagerRaffles Jakarta
par un voyageur
Publié le 22 juill. 2024 sur Expedia
スパが、素晴らしい
フロントなどで対応が素晴らしい
ホスピタリティが、優れています。
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Rhany, Guest Experience Manager, Gestion de l’hôtel
Dear Masako,ラッフルズ ジャカルタでのご滞在について素晴らしいレビューをお寄せいただき、誠にありがとうございます。スパとフロントの対応についてお褒めの言葉をいただき、スタッフ一同、大変嬉しく思います。私たちのホスピタリティが、お客様にとって特別な滞在となる一助となったことを光栄に思います。ラッフルズ ジャカルタでは、ゲストの皆様が家族のように感じられるよう、細部にまで心を込めたサービスを提供することを心掛けております。またお会いできる日を楽しみにしております。何かご要望がございましたら、どうぞお気軽にお知らせください。心より感謝を込めて、Rhanyゲスト エクスペリエンス マネージャーラッフルズ ジャカルタ
par un voyageur
방음
Publié le 21 juill. 2024 sur Hotels가격대비 전반적으로 좋았습니다
그러나 제 방이 20 층에 있음에도 차량의 소리때문에 너무 시끄러웠습니다.
방음을 고려하지 않고 창을 만든것 같습니다
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Rhany, Guest Experience Manager Raffles Jakarta, Gestion de l’hôtel
Dear Mr. Hyong Gil,Thank you for your review and for staying with us at Raffles Jakarta. We're glad to hear you found value in your stay. However, we're sorry to learn about the noise issue you experienced. Your feedback is valuable, and we will look into improving our soundproofing. We hope to welcome you back for a quieter stay in the future.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Rhany, Guest Experience Manager Raffles Jakarta, Gestion de l’hôtel
Dear Raja,Thank you for your generous rating on Expedia. Your positive feedback is a beautiful affirmation of our efforts to provide an exceptional experience for our guests.Although you didn’t leave a comment, your high rating speaks volumes about your satisfaction with your stay at Raffles Jakarta. We are delighted that we met your expectations and provided a memorable experience.We can't wait to welcome you back for another outstanding stay in the future. Your next visit is something we're already looking forward to.Warm regards,RhanyGuest Experience ManagerRaffles Jakarta
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Raffles was great staff couldn't be more helpful and the whole experience was fantastic..
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Rhany, Guest Experience Manager, Gestion de l’hôtel
Dear Ms. Alexandra,Thank you for your wonderful review. We’re thrilled that you had a fantastic experience at Raffles Jakarta and found our staff helpful. Your kind words mean a lot to us.We look forward to welcoming you back soon.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Rhany, Guest Experience Manager, Gestion de l’hôtel
Dear Mr. Hyungseok,Thank you for your perfect score and for choosing Raffles Jakarta. We are thrilled you had a wonderful stay and truly appreciate your feedback. We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
My family and I enjoyed our stay at Raffles Jakarta. Excellent service throughout.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Rhany, Guest Experience Manager, Gestion de l’hôtel
Dear Ms. Rohaidah,Thank you for your kind words. We’re delighted that you and your family enjoyed your stay and experienced excellent service. It was a pleasure to have you with us, and we look forward to welcoming you back soon.
par un voyageur
거의 퍼펙트..
Publié le 9 juin 2024 sur Hotels처음이었는 데 객실과 풀장이 기대이상이었습니다. 직원들의 친절함과 자세에 매우 만족하였습니다. 오로지 브런치만 ㅇ순제였습니다. 호텔의 격에 절대 어울리지 않게 수준이 낮았습니다.
Commentaires de Gestion de l’hôtel
13 juin 2024 par Rhany, Guest Experience Manager Raffles Jakarta, Gestion de l’hôtel
Dear Raiho, Thank you for sharing your feedback. We’re thrilled that your room and our pool exceeded your expectations, and it’s wonderful to hear that our colleagues' friendliness positively impacted your stay. We appreciate your comments about brunch and will address this with our culinary team to ensure improvements. We look forward to welcoming you back for an even better experience.
