Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
2,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2024 sur Hotels
par un voyageur de Langley
Publié le 17 mai 2024 sur Expedia
Very satisfied
par un voyageur
Publié le 18 nov. 2023 sur Hotels
par un voyageur
Publié le 16 nov. 2023 sur Hotels
i never will have next stay
dirty and horrible
par un voyageur
Publié le 22 sept. 2023 sur Hotels
par un voyageur
Publié le 19 avr. 2023 sur Expedia
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced.
I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
par un voyageur
Publié le 5 janv. 2023 sur Hotels
par un voyageur
Publié le 13 oct. 2022 sur Expedia
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
par un voyageur
Decent, but overpriced
Publié le 6 juin 2021 sur HotelsThe Junior suite was pretty decent, but too expensive (~$50 per night).
*** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room.
*** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.
par un voyageur
Publié le 22 mars 2020 sur Hotels
