Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great staff.
Publié le 21 sept. 2024 sur HotelsThe staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 23 juill. 2024 sur Hotels
par un voyageur de Langley
Publié le 17 mai 2024 sur Expedia
Very satisfied
par un voyageur
Publié le 18 nov. 2023 sur Hotels
par un voyageur
Publié le 16 nov. 2023 sur Hotels
i never will have next stay
dirty and horrible
par un voyageur
Publié le 22 sept. 2023 sur Hotels
par un voyageur
Publié le 19 avr. 2023 sur Expedia
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced.
I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
par un voyageur
Publié le 5 janv. 2023 sur Hotels
par un voyageur
Publié le 13 oct. 2022 sur Expedia
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
