Note fondée sur 139 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
93 % des clients le recommandent
3,7 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 22 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Ferry Febriari - General Manager, Gestion de l’hôtel
Dear Mr Sangdon, Thank you most sincerely for your lovely feedback. We are delighted you enjoyed our facility and Sunlake Waterfront Resort and Convention hospitality so much you decided to stay a little longer. We are hugely motivated by your comments and will endeavor to continually improve our service. Thank you once again and we look forward to seeing you again on your next trip to Jakarta.Best Regards, Ferry Febriari General Manager
5 sur 5
par un voyageur

Excellent !!!

Publié le 14 oct. 2023 sur Hotels
Had an amazing stay. Excellent service, comfortable beds and big rooms. AC is not that powerful but is comfortable. Food is good and breakfast has good variety. Overall highly recommended for people coming for expo at JIEXPO centre.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Ferry Febriari General Manager, Gestion de l’hôtel
Dear Mr Jinesh,Thank you for choosing our hotel as your home away from home.We truly believe that personalized service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay.Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon.Kind regardsFerry FebriariGeneral Manager
5 sur 5
par un voyageur

Publié le 8 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2023 par Ferry Febriari General Manager, Gestion de l’hôtel
Dear sadanand sanjeeva, Thank you for taking the time to give us the maximum score. We always look forward to welcoming you back in the future. Best Regards,
4 sur 5
par un voyageur

Publié le 20 déc. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
22 mai 2024 par Wibowo Sampoerno_General Manager, Gestion de l’hôtel
Dear Mr Kyoko,Thank you most sincerely for your lovely feedback. We are delighted you enjoyed our facility and Sunlake Waterfront Resort and Convention hospitality so much you decided to stay a little longer. We are hugely motivated by your comments and will endeavor to continually improve our service. Thank you once again and we look forward to seeing you again on your next trip to Jakarta.Best Regards,
4 sur 5
par un voyageur

Publié le 31 juill. 2022 sur Hotels
Amazing staff but room service needs to be better
Commentaires de Gestion de l’hôtel
8 août 2022 par Best Regards Toto Sandjaja General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you most sincerely for your lovely feedback. We are delighted you enjoyed our facility and Sunlake Waterfront Resort and Convention hospitality so much you decided to stay a little longer. We are hugely motivated by your comments and will endeavor to continually improve our service. Thank you once again and we look forward to seeing you again on your next trip to Jakarta Best Regards Toto Sandjaja General Manager
2 sur 5
par un voyageur

Publié le 27 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2022 par Ecommerce, Gestion de l’hôtel
Dear Valued Guest Thank you very much for taking the time to share your 5 stars review with us. It is always a pleasure for our Team for knowing our guests left our hotel happy and satisfied with our facilities and services. We are applying the safety protocol required to guarantee your safety and comfortability when you were staying with us, we also make sure to keep the room clean and sanitized every single day. We look forward in welcoming you back to our Hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.
5 sur 5
par un voyageur

Publié le 22 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2022 par Ecommerce, Gestion de l’hôtel
Dear Valued Guest Thank you very much for taking the time to share your 5 stars review with us. It is always a pleasure for our Team for knowing our guests left our hotel happy and satisfied with our facilities and services. We are applying the safety protocol required to guarantee your safety and comfortability when you were staying with us, we also make sure to keep the room clean and sanitized every single day. We look forward in welcoming you back to our Hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind Regards,
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 20 févr. 2020 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 févr. 2020 sur Expedia
3 sur 5
par un voyageur

Big room, low price.

Publié le 13 févr. 2020 sur Hotels
The room is quite big... but pretty uncomfortable. WiFi keeps getting server not responding and have to keep asking for ID and password. Room amenities is quite basic. First room that I am allocated had the single bed so shaky. Change room but still pretty similar