Note fondée sur 66 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Carpeting
Publié le 11 déc. 2019 sur HotelsCarpeting in rooms should be replaced
Commentaires de Gestion de l’hôtel
26 déc. 2019 par General Manager, Gestion de l’hôtel
Dear Mr. Thierry,
Warmest Greetings from Swiss-Belresidences Kalibata,
So glad we have received review from our guests. We are proud that our hard work has resulted in you having a pleasant stay experience. We always try to provide the best for our guests. However, we also noticed that you felt uncomfortable with the carpet in the room, we have deliver your concern and suggestion to our Managment for futher action.
We look forward to seeing you back to stay with us, see you soon!
Warm regards,
Wita Junifah
General Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Mr Baihaqqi,Thank you very much for taking the time to write such a positive review on your recent stay with family at Swiss-Belresidences Kalibata Jakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belresidences Kalibata Jakarta to ensure our guests get a good night sleep.We would also like to thank you for giving us 5 stars and recommending us to travelers planning to stay around Kalibata area.We look forward to welcoming you soon on your next trip to Jakarta.Kind regards,Nungrudin Sukmawati General Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Nice property with spacious room. Close to Halim airport and has its own Musalla. Nice breakfast buffet hosted by hostess with good English skills.
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for taking the time to write such a positive review on your recent stay with family at Swiss-Belresidences Kalibata Jakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belresidences Kalibata Jakarta to ensure our guests get a good night sleep.We would also like to thank you for giving us 5 stars and recommending us to travelers planning to stay around Kalibata area.We look forward to welcoming you soon on your next trip to Jakarta.Kind regards,Nungrudin Sukmawati General Manager
par un voyageur
비지니스 호텔로는 비추천해요
Publié le 10 juill. 2024 sur Hotels일단 위치가 애매해서 시내로 나가는길이 많이 막히고 바로 앞에 기차역이 있어서 매우 시끄러워요. 6박했는데 청소가 안되어 있던적이 2번이였고 추가 타월 요청을 했는데도 데스크랑 연결이 잘 안되서 불편했습니다. 조식도 자리가 부족했고 음식 종류도 적어요. 수영장도 매우 작고 선배드도 2개밖에 없어서 짐 나둘곳이 없어요. 모든 차량에 주차비를 받는데 택시들은 주차영수증에 직원확인을 받으면 무료인데 모르는 기사들이 많아서 저에게 주차비를 요구하는 경우도 많아서 일일히 설명해줘야 했습니다. 라운지도 별로입니다. 비지니스로 오시기에는 적합하지 않으니 다른 호텔이 나을거 같고 싼가격에 4성급 원하시는 여행자분들은 괜찮을거 같아요.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Valued Guest,First of all, I would like to thank you in choosing Swiss-Belresidences Kalibata Jakarta as your preferred accommodation during your trip.I would like to apologize for the inconvenience during your stay. I’ve taken the necessary action so that our team is better informed and such things will not occur again in the future.I hope this will not stop you from being a loyal guest, and we will have an opportunity to welcome you again in the future to rectify your recent experience. Thank you for bringing this to my attention, and I look forward to welcoming and meeting you on your next stay with us.Kind regards,Nungrudin Sukmawati General Manager
par un voyageur
Publié le 28 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Mr RamzuhriThank you very much for your great review of Swiss-Belresidences Kalibata Jakarta on your recent stay with us.Your review acts as a recommendation to others who wants to find a hotel, meeting room or restaurant especially in Kalibata, Jakarta area.Kind regards,Nungrudin Sukmawati General Manager
par un voyageur
Publié le 17 mars 2023 sur Hotels
관리가 전혀되지 않고 있었음. 다시는 가고 싶지 않은 호텔!
par un voyageur de 서울
Publié le 28 janv. 2020 sur Expedia
직원들이 친철하시고 가성비도 괜찮은 것 같음, 전철역이 있어서 시끄럽다고 하시는 분들도 있는데 아파트 뷰인 방을 받았는데 조용한 것 같음
Commentaires de Gestion de l’hôtel
1 févr. 2020 par General Manager, Gestion de l’hôtel
Dear Valued Guest,
Warm greetings from Swiss-Belresidences Kalibata.
Based on the 5 star ratings and your good review towards out Hotel, we are pleased that our hard work has resulted in you having a memorable experience, during your last visit. We appreciate your kind words and hope to see you again in the near future.
We look forward to your return to our hotel, an honor to serve you and your family.
Kind regards,
Wita Junifah
General Manager
par un voyageur
Publié le 9 janv. 2020 sur Expedia
The property is fine and clean, modern and on green grounds
The overall cost for food, coffee is way above the standard for such a property
Not used to english speaking guests and makes it somewhat unfriendly and no bond with the staff
Not recommended for non Indonesian guests and the area close by is a tough neighborhood
Commentaires de Gestion de l’hôtel
11 janv. 2020 par General Manager, Gestion de l’hôtel
Dear Valued Guest,
Warmest Greetings from Swiss-Belresidences Kalibata Jakarta,
Thank you for leaving us feedback regarding your last visit to our Hotel, we appreciate it. We are glad that you were having a good time here in the Hotel. However, we also noticed that you have experienced uncomfortable situation during your last stay. We realize that our service is still need further improvement, and for the discomfort occured kindly let us extend our apology. We shall take neccessary action to improve our service quality. Your feedback is a motivation for us to do better service in the future.
Should you have further plan to visit us soon, please do so, we will be happy to welcome you back to our lovely venue. See you soon.
Warmest Regards,
Wita Junifah
General Manager
par un voyageur
Ehhh so-so
Publié le 27 août 2019 sur HotelsEhh, ok but not great. Pool area is below average and noise in room was terrible due to constant noise from nearby train hub. Outside sitting area is nice but rooms are very small.
Commentaires de Gestion de l’hôtel
3 sept. 2019 par General Manager, Gestion de l’hôtel
Dear Valued Guest,
Warmest Greetings from Swiss-Belresidences Klibata Jakarta,
We are pleased that you have enjoyed your stay here with us. However, we noticed that you had a little discomfort during your visit, specially about the noise from train station. Should you coming back in the near future, let us suggest you you to request a higher floor room facing the inner complex side, for your restfull stay.
Once again, thank you for your feedback, we really appreciated it. Do come back to visit us soon as it has been a pleasure to have you around at the Hotel again.
Warmest regards,
Wita Junifah
General Manager
par un voyageur
Publié le 25 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2019 par General Manager, Gestion de l’hôtel
Dear Vaued Guest,
Warmest Greetings from Swiss-Belresidences Kalibata.
It was such a pleasure to received feedback from our guest. We are happy that our hard work has resulted on you having a good time here in the Hotel during your last visit. We shall thank you from the bottom of our hearts for your kind feedback.
Please do not hesitate to contact us again and come back for more soon. We're looking forward to have you back with us again!
Warmest Regards,
Wita Junifah
General Manager
