Ratings based on 236 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Loved this Gem❤️
Posted Mar. 16, 2024 on HotelsHotel 101 was a most enjoyable stay… great location attached to the Mall, lots of local food close by and central to all nearby markets and other places of interest… Service was outstanding… great shower… a most delightful stay
Comment from Hotel Management
Mar. 26, 2024 by Garna Sobhara Swara, General Manager., Hotel Management
Dear Janie Strahle,Warmest greetings from THE 1O1 Jakarta Sedayu Darmawangsa – Smart Stylish Experience!First of all, we would like to express our sincere gratitude for selecting us as your preferred accommodation in Jakarta.It brings us immense joy to hear that your experience with us was exceptional. We truly appreciate your kind words and it was our utmost pleasure to serve you.Your positive review serves as a great motivation for our team to continue delivering the highest level of service and quality products to all our guests. We are committed to ensuring that every stay with us is memorable and enjoyable.Once again, we thank you very much and we look forward to welcoming you back in the near future.Smartly yours,Garna Sobhara SwaraGeneral Manager
by A traveller
Posted Feb. 17, 2024 on Expedia
It’s a 2 star hotel disguised as a 4 star. Staff are rude and unhelpful to even the most basic requests; if you arrive early they refuse to let you use the facilities, any of them, the only thing they will allow you to do is pay and eat at the restaurant. And even that they make it seem like they’re doing you the biggest favour. The bedroom walls are paper-thin, you can literally hear people having a conversation in the next room. The pool and fitness area are an absolute joke. With a thousand other hotels in the area, you can certainly find better options.
Comment from Hotel Management
Feb. 27, 2024 by Garna Sobhara Swara, General Manager., Hotel Management
Dear Hany Metwally,Warmest greetings from THE 1O1 Jakarta Sedayu Darmawangsa – Smart Stylish Experience!First of all, we would like to express our sincere gratitude for selecting us as your preferred accommodation in Jakarta.We appreciate your feedback and are sorry to hear about your disappointing experience during your stay with us. We sincerely apologize for any inconveniences caused.We strive to provide excellent service and an enjoyable stay for all of our guests, and it is disheartening to learn that we fell short of your expectations. We apologize for any perceived rudeness or unhelpfulness from our staff. This is not our standard of service, and we will address this internally to ensure that all of our team members provide professional and courteous assistance to our guests at all times.Regarding the use of our facilities for early arrivals, we apologize for any confusion or inconvenience caused. Our policies are in place to ensure that we provide a comfortable and pleasant experience for all of our guests, and we regret if this was not communicated effectively.We appreciate your feedback about the soundproofing in the rooms and the pool and fitness area. We will certainly review these aspects to identify areas for improvement and take appropriate actions.We understand your disappointment and acknowledge that there are many hotel options in the area. We hope that you will consider giving us another opportunity to provide you with the high level of service that we are known for. It would be our pleasure to welcome you back and ensure a more positive and enjoyable stay.Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.Smartly yours,Garna Sobhara SwaraGeneral Manager
by A traveller
Posted Jun. 29, 2023 on Hotels
by A traveller from kyungnam
Posted May 2, 2023 on Expedia
Good
Comment from Hotel Management
Aug. 25, 2023 by Garna Sobhara Swara, Hotel Management
Dear Valued Guest,Warmest greetings from THE 1O1 Jakarta Sedayu Darmawangsa – Smart Stylish Experience!First of all, we would like to express our sincere gratitude for selecting us as your preferred accommodation in Jakarta. It brings us immense joy to hear that your experience with us was exceptional.Your positive review serves as a great motivation for our team to continue delivering the highest level of service and quality products to all our guests. We are committed to ensuring that every stay with us is memorable and enjoyable.Once again, we thank you very much and we look forward to welcoming you back in the near future.Smartly yours,Garna Sobhara SwaraGeneral Manager
by A traveller
Posted Nov. 16, 2022 on Expedia
In general, it’s a nice experience and the staff is friendly.
However, a few things needed to be improved. There is a few stain on the bed sheet; the design of the tub and water tap in the toilet makes the water splashes to the body every time, no matter how small you turn on the tap; my room is the nearest room to the elevator, I can hear everyone talk while they are waiting for the elevator, the soundproofing needs to be improved.
by A traveller from Stillwater
Posted Oct. 11, 2022 on Expedia
Nice hotel, only a couple of things to improve, The TV does not work well with the service that they use and having to pay for parking each time you are picked up by a car or taxi is a bit annoying even though it is a minimal amount. Otherwise staff is great and the rooms are comfortable and clean.
by A traveller
Posted Aug. 26, 2022 on Hotels
by A traveller from Stillwater
Posted Jun. 1, 2022 on Expedia
First of all, never trust Expedia for a booking in Asia! This is a nice hotel, only three complaints. TV system really sucks, buffers and you have to restart constantly. Second bathroom is dark and has no exhaust fan. Third, you have to pay for a driver to pick you up and getting to the hotel is tough due to mall traffic.
by A traveller
Posted Mar. 9, 2020 on Hotels
Comment from Hotel Management
Aug. 3, 2020 by Garna Sobhara Swara, Hotel Management
Dear Valued Guest,
Thank you so much for giving five stars as a review during your stay in THE 1O1 Jakarta Sedayu Darmawangsa.
It motivates us to go on like this and give the best for our guests day by day. It would be so pleasure if we could warm welcome you again soon in our hotel
Smartly yours,
Garna Sobhara Swara
General Manager
by A traveller
Posted Mar. 9, 2020 on Hotels
A great hotel, in a great location.
Comment from Hotel Management
Aug. 3, 2020 by Garna Sobhara Swara, Hotel Management
Dear Valued Guest,
Thank you so much for giving five stars as a review during your stay in THE 1O1 Jakarta Sedayu Darmawangsa.
It motivates us to go on like this and give the best for our guests day by day. It would be so pleasure if we could warm welcome you again soon in our hotel
Smartly yours,
Garna Sobhara Swara
General Manager
