Note fondée sur 68 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Christoper, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our luxurious hotel design with a touch of British heritage and our hospitality has met your experience. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Dongwook, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our luxurious hotel design with a touch of British heritage and our hospitality has met your experience. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Osama, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. Addressing your concerns, our Engineering Team have been notified to look into the connecting door in your room further. Understanding that we require deposits to during check-in, unused credit card deposits are requested to be released back to your account during the day of check-out, however, certain banks would require a few working days to process the release due to interbank communications. Rest assured, our team has been notified to assist with expediting the process. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,
par un voyageur
Publié le 25 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Stefanie, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. Addressing your concerns, our Engineering Team have been notified to look into the connecting door in your room further. Understanding that we require deposits to during check-in, unused credit card deposits are requested to be released back to your account during the day of check-out, however, certain banks would require a few working days to process the release due to interbank communications. Rest assured, our team has been notified to assist with expediting the process. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,
par un voyageur
Great Hotel
Publié le 23 juill. 2024 sur HotelsThe Hotel it self was great and friendly staff. The only grievance we had that the connecting door latch was not right. It was possible to open from the other side even with no handle. Also why does it take up to 2 weeks to refund deposit. Why was it not put on pending?
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Helge, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. Addressing your concerns, our Engineering Team have been notified to look into the connecting door in your room further. Understanding that we require deposits to during check-in, unused credit card deposits are requested to be released back to your account during the day of check-out, however, certain banks would require a few working days to process the release due to interbank communications. Rest assured, our team has been notified to assist with expediting the process. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Karl, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our luxurious hotel design with a touch of British heritage and our hospitality has met your experience. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Steven, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our luxurious hotel design with a touch of British heritage and our hospitality has met your experience. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Anonymous, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our luxurious hotel design with a touch of British heritage and our hospitality has met your experience. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,
par un voyageur
Publié le 2 juill. 2024 sur Expedia
The room and facilities are beautiful. The breakfast was epic.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Alexander Poindl - General Manager, Gestion de l’hôtel
Dear Karl, Warmest greetings from The Langham, Jakarta. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our luxurious hotel design with a touch of British heritage and our hospitality has met your experience. Thank you again for sharing your experience. Stay safe and we certainly look forward to welcoming you again at The Langham, Jakarta. Yours sincerely,