Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Dyah Arumawar, Gestion de l’hôtel
Dear YvesThank you for taking the time to tell us about your experience at the Vertu Harmoni Jakarta. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Vertu Harmoni Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Your Sincerely,Vertu Harmoni Jakarta
par un voyageur
Top !
Publié le 8 mars 2024 sur HotelsChambre magnifique !
Commentaires de Gestion de l’hôtel
15 mars 2024 par Dyah Arumawar Rachma, Gestion de l’hôtel
Dear Yves,We would like to thank you for choosing Vertu Harmoni Jakarta as your accommodation choice during your recent visit and for taking the time to share with us your comments.We were delighted to learn that you had an excellent journey with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.There was certainly a pleasure for us to be at your service and we all look forward to welcoming you back again soon.Your Sincerely,Vertu Harmoni Jakarta
par un voyageur
Bien mais....
Publié le 18 août 2023 sur HotelsBel hôtel, bien situé qui mériterait une excellente note mais : la propreté de la douche n'est pas convenable (c'est récurrent en Indonésie), les chambres, confortables, sont très bruyantes (c'est Jakarta), la belle piscine est prise d'assaut par les familles (calmes, ok est pas en France), et il n'y a pas assez de sièges. Enfin, le personnel d'accueil, très sympathique, est parfois dépassé (check-in très long, check-out lors duquel le jeune employé a oublié de me rendre la caution).
Commentaires de Gestion de l’hôtel
26 août 2023 par Dyah Arumawar Rachma, Gestion de l’hôtel
Dear Mr. Frederic,Thanks so much for your amazing rating + review! We're looking forward to welcoming you back to Vertu Hotel Harmoni again soon!Thank you,Vertu Hotel Harmoni Team
par un voyageur
Publié le 25 sept. 2022 sur Hotels
par un voyageur
Publié le 24 oct. 2024 sur Hotels
It’s good place and hotel
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Vertu Harmoni Jakarta, Gestion de l’hôtel
Dear Mr. Badr,We would like to thank you for choosing Vertu Harmoni Jakarta as your accommodation choice during your recent visit and for taking the time to share with us your comments.We were delighted to learn that you had an excellent journey with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.There was certainly a pleasure for us to be at your service and we all look forward to welcoming you back again soon.Your Sincerely,
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Vertu Harmoni Jakarta, Gestion de l’hôtel
Dear Kyoung Rae,We would like to thank you for choosing Vertu Harmoni Jakarta as your accommodation choice during your recent visit and for taking the time to share with us your comments.We were delighted to learn that you had an excellent journey with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.There was certainly a pleasure for us to be at your service and we all look forward to welcoming you back again soon.Your Sincerely,Vertu Harmoni Jakarta
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Vertu Harmoni Jakarta, Gestion de l’hôtel
Dear Yasuhiro,We would like to thank you for choosing Vertu Harmoni Jakarta as your accommodation choice during your recent visit and for taking the time to share with us your comments.We were delighted to learn that you had an excellent journey with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.There was certainly a pleasure for us to be at your service and we all look forward to welcoming you back again soon.Your Sincerely,
par un voyageur de vicenza
Publié le 5 août 2024 sur Expedia
The hotel is my favorite place in Jakarta since 2018. Super clean and cozy rooms. Staff is always at the top of expectations, friendly and professional. Unfortunately during my last visit I've experienced the new pick-up policy which foreseen to pay for any taxi access to the lobby pick-up point, a fee for 3.000IDR and same when they drop-off unless you don't do it down on the street out of the hotel security and on very traffic roads (I won't immagine if a family with children... horrible). Not such big amount, but if you are used to get out 2-3times a day, it's about 18.000IDR but and i don't understand why shall I be surcharded for what i believe is in my right if I'm hotel guest.
Commentaires de Gestion de l’hôtel
10 août 2024 par Vertu Harmoni Jakarta, Gestion de l’hôtel
Dear Mr. Diego,Thank you for taking the time to tell us about your experience at the Vertu Harmoni Jakarta. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Vertu Harmoni Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Your Sincerely,
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dyah Arumawar, Gestion de l’hôtel
Dear Menqshen,We would like to thank you for choosing Vertu Harmoni Jakarta as your accommodation choice during your recent visit and for taking the time to share with us your comments.We were delighted to learn that you had an excellent journey with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.There was certainly a pleasure for us to be at your service and we all look forward to welcoming you back again soon.Your Sincerely,Vertu Harmoni Jakarta
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dyah Arumawar, Gestion de l’hôtel
Dear Mr. Yoonchang,We would like to thank you for choosing Vertu Harmoni Jakarta as your accommodation choice during your recent visit and for taking the time to share with us your comments.We were delighted to learn that you had an excellent journey with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.There was certainly a pleasure for us to be at your service and we all look forward to welcoming you back again soon.Your Sincerely,Vertu Harmoni Jakarta
