Note fondée sur 20 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
100 % des clients le recommandent
2,9 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
Great
3 sur 5
par un voyageur

Publié le 28 janv. 2024 sur Expedia
Strong Moldy smell, broken power plugs, dirty shower and dirty bedspread
1 sur 5
par un voyageur

Publié le 16 mars 2023 sur Hotels
The hotel was old and dated. The pictures make it look nice and new but that is not the case. First night there the toilet was leaking. Maintenance checked it and said nothing was wrong. They sent up housekeeping to “clean” it. Which was a wipe down with a rag. The hotel restaurant has an extensive menu; making it look very good. But when we tried ordering certain items (chicken burger) it wasn’t available. They say they do late night food - not the case. The room windows did not close properly and the traffic noise was pretty annoying. Overall I would not book this hotel again.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 sept. 2022 sur Expedia
3 sur 5
par un voyageur de hercules

Publié le 4 mars 2022 sur Expedia
We had gotten the suit which were very spacious, how ever we had to call several times to request for towels. The housekeeping either forgot to leave towels or left only 1 towel . Also there was a disgusting smell every time we turned the water on to wash our hands . Staff needs to smile more, they always seemed very uptight and not friendly. Overall experience was ok but I would not return back to this hotel again .
5 sur 5
par un voyageur

Publié le 5 mars 2021 sur Expedia
Amazing service I would highly recommend this place.
2 sur 5
par un voyageur

Not as good!

Publié le 19 déc. 2020 sur Hotels
Been staying here prior to the lock down and most recently last week. In the beginning it was nice as everyone was paying attention maintaining the standards of the place. However, there has been a sure and Steady decline both of the property and its services. Very poor upkeep. Horrible food and very rude staff. Pass on This option and choose another place to stay!
Commentaires de Gestion de l’hôtel
3 janv. 2021 par Akash, Gestion de l’hôtel
Dear Guest, Greetings From Best Western Summerlea! We thank you for choosing Best Western Summerlea ,Jalandhar as your destination for stay. We are still providing proper attention & maintaining all standards acly the guide line given to the hotels. The main issue is that when we ask you for the missing hanger from the room and that hanger found in your blazer. But again we apologized behalf of our entire team if you feel bad for this. On behalf of our entire staff at Best Western Summerlea we thank you for your business and we hope to see you soon. Warm Regards, Best Western Team
4 sur 5
par un voyageur

Publié le 20 nov. 2020 sur Hotels
Room was very clean.
Commentaires de Gestion de l’hôtel
3 janv. 2021 par Akash, Gestion de l’hôtel
Dear Guest, Greetings From Best Western Summerlea! We thank you for choosing Best Western Summerlea ,Jalandhar as your destination for stay. We are glad that you have liked our services. Your appreciation of the efforts that we put in everyday to make our guests happy goes a long way to motivate us to work harder to achieve the highest levels of guest satisfaction. On behalf of our entire staff at Best Western Summerlea we thank you for your business and we hope to see you soon. Warm Regards, Akash Dohru Front Office Manager
1 sur 5
par un voyageur

Stinking bath room. No exaust fan working

Publié le 9 nov. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2021 par Akash, Gestion de l’hôtel
Dear Guest, Greetings From Best Western Summerlea! We thank you for choosing Best Western Summerlea ,Jalandhar as your destination for stay. We are glad that you have liked our services. Your appreciation of the efforts that we put in everyday to make our guests happy goes a long way to motivate us to work harder to achieve the highest levels of guest satisfaction. On behalf of our entire staff at Best Western Summerlea we thank you for your business and we hope to see you soon. Warm Regards, Akash Dohru Front Office Manager
5 sur 5
par un voyageur

Publié le 7 nov. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2021 par Akash, Gestion de l’hôtel
Dear Guest, Greetings From Best Western Summerlea! We thank you for choosing Best Western Summerlea ,Jalandhar as your destination for stay. We are glad that you have liked our services. Your appreciation of the efforts that we put in everyday to make our guests happy goes a long way to motivate us to work harder to achieve the highest levels of guest satisfaction. On behalf of our entire staff at Best Western Summerlea we thank you for your business and we hope to see you soon. Warm Regards, Akash Dohru Front Office Manager
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