Note fondée sur 466 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LEDGER
Publié le 9 nov. 2024
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Manager, Gestion de l’hôtel
Hello Chris,We appreciate you choosing to stay with us! Please feel free to contact us with any concerns so we can ensure your next visit is even better.
par un voyageur de LEDGER
Publié le 20 oct. 2024
Traffic noise was bad. Bathroom next to lobby was out of order. no elevator. Breakfast was good.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Manager, Gestion de l’hôtel
Hello Chris, Thank you for sharing your feedback with us. We appreciate your compliment on our breakfast offerings. For future stays, please feel free to reach out to our management team to discuss any concerns or requests you may have during your visit.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Easy
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Joline,We appreciate your feedback and are glad to hear you found our hotel to be accessible. We take all comments seriously and will share your input with our team for further review. Thank you for choosing to stay with us.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Scott & Kathe,We regret to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kaitlin,We are thrilled to hear that you had an excellent experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Clean and quick check in
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Meranda,We are pleased to hear that you found our check-in process efficient and our hotel clean. Guest satisfaction is our top priority, and we appreciate your feedback. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.
par un voyageur
Sub-par in cleanliness & customer service
Publié le 16 sept. 2024 sur HotelsCheck-in was disappointing. Relatively new clerk said he had "bad news"--the first floor room we reserved months earlier was unavailable. We were given a room that literally the farthest distance from the entrance, lugging stuff for 3 people up 2 flights of stairs. During check-in I used the public restroom adjacent to the lobby. Utterly filthy. Trash containers outside the entrance were overflowing with garbage. Wifi was barely adequate but beds were comfortable and everything worked. Regardless, we'd never return to this place.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're sorry to hear about your check-in experience and the inconveniences you faced. We appreciate your feedback and will address the issues you mentioned internally. We are glad you found the beds comfortable and that everything in the room was in working order. Should you choose to give us another chance in the future, we hope to provide a better stay for you.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Carol,We apologize for any shortcomings in your recent stay. Please feel free to contact us directly to address any concerns you may have had during your time with us. We value your feedback and would like to ensure your next visit exceeds your expectations.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Hotel looks very tired and needs updating. Carpet needs to be replaced throughout the hotel. Facet and bathtub hardware needs to be replaced. One side of bed had a collapsed spring which caused a dip and the spring poked into the sleeping person
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Katherine,Thank you for sharing your feedback with us. We appreciate your comments and will pass them along to our management team for their review and consideration for future improvements. Your insights are valuable to us as we strive to enhance our guests' experiences.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Had no hot breakfast, room smelled very musty staff were no very friendly. And very over priced for what they offered
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nick,We appreciate your feedback regarding your recent stay with us. We apologize for any inconveniences you encountered and will bring your concerns to the attention of the relevant departments. Your comments help us improve our services for future guests.
