Note fondée sur 452 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LEDGER
Publié le 20 oct. 2024
Traffic noise was bad. Bathroom next to lobby was out of order. no elevator. Breakfast was good.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Manager, Gestion de l’hôtel
Hello Chris, Thank you for sharing your feedback with us. We appreciate your compliment on our breakfast offerings. For future stays, please feel free to reach out to our management team to discuss any concerns or requests you may have during your visit.
par un voyageur
Publié le 6 août 2024 sur Expedia
property needs some upkeep and maintenance. Not worth the rate charged.
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello David, We're sorry to hear your concerns and appreciate your feedback. We take all comments seriously to improve our guest experience. If you have any further details to share, please don't hesitate to reach out to our management team.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Wyatt,We appreciate you choosing to stay with us! If there were any aspects of your experience that were less than satisfactory, please do not hesitate to contact us directly so we can address any concerns. We value your input and hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Dirty, smelled dirty, floor was dirty. Bathroom shower kept dripping all night long, we didn't even use the shower. Found old food on the floor and some wrappers to candy or other food. Mattress was lumpy, the couch was stained and dirty. No elevators so you had to carry everything up the stairs. Breakfast was ok.
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Connie, We appreciate your feedback and apologize for any inconveniences you encountered during your stay. Our team strives to maintain high cleanliness standards, and we will address your concerns with the appropriate departments. We value your input and thank you for choosing our hotel for your accommodation needs.
par un voyageur
Disappointing.
Publié le 29 juill. 2024 sur HotelsThey ran out of key cards so I didn't get one for my room. They had to let me into my room and when I left and came back, I had to have them let me back into my room again. The room wasn't very clean, and the breakfast was disappointing.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us and will be shared with the appropriate teams for improvement. Thank you for bringing these matters to our attention.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Quiet area but right off one of the main roads!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sherene,We appreciate your feedback on the location of our hotel. Our aim is to provide a convenient and peaceful stay for all our guests. We regret if the proximity to a main road affected your experience in any way. Your comments will be shared with the team for further review.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
It was a very late checkin. Good thing they had availability though Expedia. Comment is that they use microfiber bedsheets that is too warm to use if you are a very hot person.
The room given was for the other able persons. Someone used it before me. Strong urine or animal scent was in the room, too. I was tired and too tired to argue to look for other available rooms.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello Gerald, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address your concerns with our team for improvement. If you have any further concerns, please feel free to reach out to us directly.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The first room we checked into had been smoked in and there were cigarette burn marks on the carpet. The 2nd room had a bodily fluid blood like stain on the comforter. It was disgusting
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Travis,We are sorry to hear about the inconveniences you experienced during your stay. Your feedback is important to us, and we will address these issues with our team to ensure all our rooms meet our high standards of cleanliness. We appreciate you bringing this to our attention so we can continue to improve our services.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Manager, Gestion de l’hôtel
Hello Gerald,We're delighted to hear you had a pleasant stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another enjoyable experience.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
We arrived later in the evening and were exhausted we just needed to get some sleep. No elevators. The carpet in our room was very worn and stained, but the bed looked clean and no bugs. I realized after we brought up our bags that the shampoo was half used…so I threw out the bottle. Then we noticed the tv kept cutting out…no a big deal, we were going to bed anyway. Went to the main floor to get some ice for the cooler and noticed that just outside the pool a portion of the ceiling had fallen in due to a water leak. So, they had put a bucket there, a caution sign, and didn’t even clean up the pile of ceilings tiles that had fallen down….ok, no worries, we weren’t using the pool anyway…so……Got back to the room, got into bed and noticed the dried bloody mucus on the side of the bed side table….yep, gross….but still exhausted, so we moved the table so that I didn’t accidentally touch it and got some sleep. Needless to say, we will not be staying at this hotel again.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Manager, Gestion de l’hôtel
Hello Leah, We appreciate you taking the time to share your feedback with us. Your comments have been noted, and we will address them with the appropriate teams for further review. Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused during your stay.
