Note fondée sur 865 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Lodi
Publié le 4 oct. 2024 sur Expedia
Excellent clean quiet spacious room
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Cassi, Gestion de l’hôtel
Thank you for taking the time to review your stay with us James. We appreiate your feedback on your experience. We are glad to read you enjoyed your room, and we will let the housekeeping staff know they are doing an amazing job and to keep up the good work. Thank you.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Excellent value chain hotel. Lady who runs breakfast is personable and does a great job.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Cassi, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We appreiciate your feedback. We will let the breakfast staff know they are doing an amazing job and to keep up the good work. Thank you. We hope to see you again soon.
par un voyageur
Not the best night's stay
Publié le 29 sept. 2024 sur HotelsWe had to change rooms 2 times! Sheets were dirty in the 1st room, 2nd room wasn't even clean!! 3rd room the deadbolt on the door did not line up with the plate on the door jamb, so couldn't lock the door overnight! The day clerk at the desk said they had done some renovations recently so that is why that was off! Probably won't stay there again! The night cleck was super nice and understanding about having to change rooms!! They have great people on their front desk staff maybe need to do some work with their cleaning staff!!!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Cassi, Gestion de l’hôtel
Thank you for reviewing your stay with us. We apologize about this issue. We have spoken with you and granted you a discount on your room, and awarded you points for your stay. Thank you for taking the time to let us know what is wrong with the room, as always the management buisness cards are in the front lobby, and we are avalible to help when needed.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Cassi, Gestion de l’hôtel
Thank you for taking the time for reviewing your stay. We appreciate your feedback and hope to see you again soon.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
For a small city it’s ok under construction they said the pool was full hot tub was going but they had it closed to the public for construction that wasn’t even involved with the pool area!!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Cassi, Gestion de l’hôtel
Thank you for taking the time to review your stay with us Brett. I apologize that the pool was under Maintenece when you were here, unfortunately we have to perform regular maintence on our pool and spa to keep it running in peak condition. Thank you for the feedback.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
There was no microwave in the room. They had construction crew working in the bathrooms next door. We were warned about this but it was after 6pm and they still working.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Cassi, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. I apologize about the construction crew. The management team and I will have a word with them about working so late, as they are not supposed to work passed 5pm. Thank you for letting us know this occured.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
oo
par un voyageur
Publié le 14 sept. 2024
Everyone was friendly, the place is located near shopping and dining and the rooms are clean and spacious
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Cassi, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We will let the staff know they are doing a great job. We appreciate the feedback and hope to see you again soon.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Nice stay
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Cassi, Gestion de l’hôtel
Thank you for taking the time to review your stay with us Todd. We are glad to read you enjoyed your stay with us and will share your experience with our staff. We hope to see you again soon.
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Cassi, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We are glad to read that you enjoyed your stay with us. We hope to see you again soon.