Ratings based on 980 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 4, 2024 on Expedia
by A traveller
Posted Jul. 30, 2024 on Expedia
It is hot and no AC in the suite
Swimming pool and hot tub is not working
by A traveller
Posted Jul. 29, 2024 on Hotels
I called Hotel.com where I did my reservation but I just got the run around. When I was in Lake Louise Banff on my way to Jasper I was told that the whole town was evacuated due to the massive fire and we could not get in to Jasper. I called the hotel for more than an hour but I did not get an answer maybe because they are close and evacuated. I called Hotel .com that I need to cancel not that i intend to cancel but the whole town is on fire and seems they dont know the situation and was told that I will not not get the 100% refund.
by A traveller
Posted Jul. 29, 2024 on Hotels
by A traveller
Posted Jul. 29, 2024 on Hotels
by A traveller
Posted Jul. 28, 2024 on Expedia
We had no chances to enjoy it. The wildfire cause as to evacuates after arrival. They charge us the full amount during check-in. No refund made on request. No response back from the property owners.
by A traveller
Posted Jul. 26, 2024 on Expedia
We had no chances to enjoy it. The wildfire cause as to evacuates after arrival. They charge us the full amount during check-in. No refund made on request. No response back from the property owners.
by A traveller
Posted Jul. 25, 2024 on Expedia
Spacious rooms and well maintained property
by A traveller
Posted Jul. 24, 2024 on Expedia
large loft room with kitchenette and balcony. rooms are a bit dated. having the pool and jacuzzi onsite was night but it bleeched the color out of my bathing suit. walkable to downtown jasper
by A traveller
Posted Jul. 23, 2024 on Expedia
Quaint chalet style room with kitchenette and balcony. Pool access and gorgeous view. Kids loved it. Highly recommend
