Ratings based on 991 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 16, 2024 on Expedia
Excellent place to stay and very accommodating staff
Comment from Hotel Management
Aug. 30, 2024 by Florian Vogt, Hotel Management
Hello Zohaib,We appreciate your time to leave us with such a great review. I am glad to read that you had a good stay and enjoyed our amazing staff. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
5 out of 5
by A traveller from Edmonton

Posted Aug. 12, 2024 on Expedia
Perfect hotel in Jasper. Lots of parking. Easy to walk into town. Easy to leave on bikes.
Comment from Hotel Management
Aug. 30, 2024 by Florian Vogt, Hotel Management
Hello Karen,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed our convenient location and the available parking. Thank you for your business and for staying with us while in Jasper.Kind regards,Florian VogtGuest Services Supervisor
3 out of 5
by A traveller

Posted Jul. 31, 2024 on Expedia
Comment from Hotel Management
Aug. 29, 2024 by Florian Vogt, Hotel Management
Hello Linda,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
3 out of 5
by A traveller from Pennington

Posted Jul. 23, 2024 on Expedia
Hotel is in a very good location, close to downtown. Staff were friendly but for the price of the hotel it wasn't value for money. The rooms were not very modern.
Comment from Hotel Management
Aug. 3, 2024 by Pavel Myska, Hotel Management
Hello mark,Thank you for choosing Lobstick Lodge as your place to stay in Jasper. We are pleased you enjoyed the friendliness of our staff as well as the location of our property.We regret that we missed the mark on the value and hope you will consider our hotel in the future.Warm regards,Pavel MyskaGuest Services Manager
2 out of 5
by A traveller

Posted Jul. 22, 2024 on Hotels
Only downfall is the hot rooms. They had one small fan to cool the suite. No A/C. Uncomfortable sleep for sure.
Comment from Hotel Management
Aug. 3, 2024 by Pavel Myska, Hotel Management
Hello Anonymous,Thank you for taking the time to leave us with your feedback. We truly regret that your stay with us was not comfortable due to the hot rooms and we apologize for the inconvenience.We hope you will consider us for your future visit to Jasper.Warm regards,Pavel MyskaGuest Services Manager
1 out of 5
by A traveller

Unsafe

Posted Jul. 22, 2024 on Hotels
No air conditioning and we were told to use fans (they provided broken ones) and open all windows. This meant being wide open to the parking lot which had no privacy when sleeping and felt unsafe.
Comment from Hotel Management
Aug. 3, 2024 by Pavel Myska, Hotel Management
Dear Michael,Thank you for your feedback. We regret that your stay with us was not optimal. Unfortunately, our hotel rooms are not equipped with an air-conditioning system, which is noted online.We apologize for the inconvenience and for missing the mark on your stay.Warm regards,Pavel MyskaGuest Services Manager
5 out of 5
by A traveller

Posted Jul. 22, 2024 on Expedia
Great value with very spacious rooms.
Comment from Hotel Management
Aug. 3, 2024 by Pavel Myska, Hotel Management
Hello Sarah,Thank you so much for choosing Lobstik Lodge as your place to stay in Jasper. We are pleased you enjoyed the spacious rooms and found our hotel of good value.We appreciate your business and look forward to welcoming you back.Warm regards,Pavel MyskaGuest Services Manager
2 out of 5
by A traveller

Out of date and HOT!

Posted Jul. 22, 2024 on Hotels
The whole hotel is really out of date. The "kitchen" cupboard door wouldn't close and one of them was about to give out. THERE'S NO A/C!! We I ly found out on site, you have to scroll the fine print to see it written. And we were there during a heatwave so it was REALLY hot in the rooms. But they have A/C' in the lobby and hallways, go figure. The only nice thin was the water pressure in the shower... No complaints there. And the pool was a little plus. Plus that section of town the wifi sucks and there is no cell reception. But all and all, go elsewhere
Comment from Hotel Management
Aug. 3, 2024 by Pavel Myska, Hotel Management
Dear Benoit,Thank you for taking the time to leave us with your feedback. We truly regret we missed the mark on your stay.We are glad you enjoyed the pool amenities and the water pressure in the shower.Once again, we apologize for the inconvenience and hope you enjoyed the beautiful Jasper.Warm regards,Pavel MyskaGuest Services Manager
2 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
The location is great because Jasper is a small town and it's almost impossible to find an affordable hotel to stay in peak Summer season. Suites are claustrophobic. We got a basement level suite. It had an unpleasant smell for all the 3-4 days we stayed. The property doesn't have AC and many guests were unhappy. Thankfully, we used to go out early in the morning and come back late night, so we survived.
Comment from Hotel Management
Aug. 3, 2024 by Pavel Myska, Hotel Management
Dear Abhishek,Thank you for your feedback. We regret that your stay with us was not optimal. Unfortunately, our hotel rooms are not equipped with air-conditioning units, which is noted online. We apologize for the unpleasant smell during your stay. Our front desk team is available at any time and we would be happy to assist you with this matter.Thank you again for choosing Lobstick Lodge for your Jasper visit and we appreciate your business.Warm regards,Pavel MyskaGuest Services Manager
4 out of 5
by A traveller from Meridian

Posted Jul. 20, 2024 on Expedia
We were right by the laundry room (very busy area) which wasn’t terrible but was a bit noisy. Also TV services very patchy. Staff was friendly!
Comment from Hotel Management
Aug. 3, 2024 by Pavel Myska, Hotel Management
Hello Candis,Thank you for your feedback. We are pleased you found our staff friendly and we hope you enjoyed our time in Jasper.Warm regards,Pavel MyskaGuest Services Manager