Note fondée sur 260 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
82 % des clients le recommandent
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par Eric de France

never again

Publié le 29 août 2013 sur Hotels
We could not sleep. The hotel is all on the ground floor. Our room was close to the ice machine which proved to be a disaster as there was a lot of noise both late at night (till past midnight) and very early in the morning (from 4:30). Also the AC was very Noisy.Breakfast was good and the wimming pool pleasant.
1 sur 5
par un voyageur

Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
We are sorry that you were either not satisfied with our service or amenities. But if you were to let us know of your concerns than we may be able to address this/these
3 sur 5
par un voyageur

Publié le 26 juill. 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
We appreciate your business and thank you for your valuable feedback
4 sur 5
par un voyageur de Laneville

Publié le 14 juill. 2024 sur Expedia
We have stayed here several times when visiting family in the area. It has outside doors which I’m not a super fan of, but I’ve always felt safe here, and the staff is always friendly.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
We appreciate your loyalty and thank you for your continued business. We value your sincere feedback which greatly helps us to strive to do better.
3 sur 5
par un voyageur

Publié le 2 juill. 2024 sur Hotels
Over charged
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
We are sorry to learn that you believe you were overcharged by your Travel Agent. Unfortunately, we have no control over what Travel Agents charge.
5 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
We thank you for your business and appreciate your sincere positive feedback.
4 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Hotels
I was charged for a king bed & got a double - ripped off by hotels.com
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Rooms are subject to availability and we have no control over Online Travel Agencies.
5 sur 5
par un voyageur

Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
We appreciate your business and greatly value your sincere feedback
4 sur 5
par un voyageur

Publié le 9 juin 2024 sur Expedia
It's an older hotel and needs updating but the room was extremely clean and the hotel staff were friendly and polite.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham, Jasper, TX. It is always a pleasure to receive positive feedback
2 sur 5
par un voyageur

Publié le 7 juin 2024 sur Expedia
The bed was supported by a metal platform & made noise all night. Ice machine out of order. Juice machine at breakfast out of order. Breakfast was very poor offerings. Coffee was stale. The pool area was locked well before proper closing time.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham, Jasper, TX. I ma sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Rest assured your concerns are being addressed.