Note fondée sur 140 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,2 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super à tous points de vue
Publié le 10 nov. 2021 sur HotelsIdéalement située à l'orée de Al Balad, la vieille ville, cet hôtel 4 étoiles offre un grand service. La piscine et le fitness sont top. Le personnel se met en quatre pour nous aider. Merci à tous.
Commentaires de Gestion de l’hôtel
15 nov. 2021 par jawed iqbal, Gestion de l’hôtel
Dear Sir, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest relation manager
par un voyageur
Publié le 28 févr. 2020 sur Hotels
Dès notre arrivée problème de fuite d’eau, très peu d’eau chaude. Hôtel assez vieillot. Dommage. Quartier très ancien
Commentaires de Gestion de l’hôtel
29 févr. 2020 par Osama, Gestion de l’hôtel
We do apologize for the inconvenience caused to you.
We do thank you once again for patronizing our hotel. We look forward to receiving you again and again.
We look forward to an excellent business relation.
Best regards
par un voyageur
Publié le 27 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
28 déc. 2019 par osama, Gestion de l’hôtel
thank you sir for your rating and we hope to be always your prefer choice .. thank you
par un voyageur
Publié le 31 août 2022 sur Expedia
One of the weirdest hotel I have ever been to. The decoration and set up is so strange.. the left was covered with unusually strange looking wall paper. No air con in it.
We booked. a double room we got stuff for a single occupancy. No toilet paper, no one came to clean my room while I was away. The room condition was so poor. Curtain and blind were broken and to close the curtain I used my hair clips. The wall were mouldy, one of the strange things is the toilet door doesn’t close and this impossible to six as it hitting a wall when closing. The communal area have unusually strange furniture. The bed and the mattress are very taller and you have to jump in it and jump of it as it it might cause an accident.
The only good thing is the reception lady who met me on arrival was nice. But the overall experience was not good at all. I was visiting Ed by a couple of friend and relatives and they also said it’s a weird hotel. I don’t understand how Expedia consider this good. I booked this as I trusted Expedia as I always have good experiences but sadly not this time .. cheers
par un voyageur de Las Vegas
Publié le 18 juill. 2022 sur Expedia
Average hotel
Commentaires de Gestion de l’hôtel
23 août 2022 par khalid, Gestion de l’hôtel
thanks for your comments
par un voyageur
Publié le 19 mars 2022 sur Expedia
Complete rip off, extremely expensive, no cafe or restaurant, closed for 1 y for renovation but looks worse than before. Had hole on the ceiling, only the shell of the smoke detector on the ceiling, no cafe or restaurant, shockingly not much available in the area anymore. It is close to the Historical Center but a lot of boards raised signing restaurations ( yet nothing done after 1 y since I visited last ) . So location is not an advantage anymore.
Poor customer care, no remote control in the room, the tv wasn’t even set, no brochure or numbers list for contact in the room. If you needed anything, you had to go downstairs.
The only thing that change , it smells nice , before you could feel a musky and tobacco smell when you return into your room after few hours AC been off.
Bed was nice , but pillows to hard and bulky so the neck was very uncomfortable.
par un voyageur
Great location
Publié le 30 déc. 2021 sur HotelsExcellent location by the Al-Balad district
par un voyageur
Publié le 16 mars 2020 sur Hotels
par un voyageur
Publié le 19 févr. 2020 sur Hotels
Location of hotel is alright. Room position could be better with air condition improve.
Commentaires de Gestion de l’hôtel
19 févr. 2020 par Osama , Gestion de l’hôtel
dear value guest .. thank you very much for your time and good rating .. and we will take care of your notice to be more better next time .. hope for you all the best .. thank you
par un voyageur
Publié le 31 janv. 2020 sur Expedia
一見古いホテルですが、リノベーションもしっかりされていました。少し古さを感じました。スタッフは非常に親切で丁寧な対応で感動しました。
Commentaires de Gestion de l’hôtel
1 févr. 2020 par osama , Gestion de l’hôtel
thank you sir very much for your rating .. we hope to all the best .. thank you
