Mövenpick Hotel City Star Jeddah

5.0 star property
5-star luxury hotel near Mall of Arabia

Choose dates to view prices

Photo gallery for Mövenpick Hotel City Star Jeddah

Exterior
Business Suite, 1 King Bed | View from room
Lobby sitting area
View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Madinah Road, Jeddah, 21512
  • Mall of Arabia
    ‪4 min drive‬
  • Thalia Street
    ‪6 min drive‬
  • Red Sea Mall
    ‪9 min drive‬
  • Jeddah (JED-King Abdulaziz Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed (Deluxe)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Diplomatic)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Business Suite, Multiple Beds

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Business Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Royal Suite

  • Sleeps 4
  • 2 Double Beds

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About the area

Jeddah

City center stay.A stay at this Al Bawadi hotel places you within 3 miles (5 km) of Mall of Arabia and 6 miles (10 km) of Thalia Street. Also within 9 miles (15 km) are Red Sea Mall and Al Shallal Theme Park.

What's nearby

  • Jeddah International Exhibition Center - 19 min walk - 1.7 km
  • Mall of Arabia - 4 min drive - 4.0 km
  • Thalia Street - 6 min drive - 7.7 km
  • Red Sea Mall - 9 min drive - 10.5 km
  • Jeddah Corniche - 10 min drive - 11.2 km

Getting around

  • King Abdulaziz International Airport Station - 16 min drive
  • King Abdulaziz Intl. Airport (JED) - 12 min drive

Restaurants

  • ‪كودو - ‬15 min walk
  • ‪Ash Café - ‬13 min walk
  • ‪تندوري اكبر - ‬15 min walk
  • ‪3eshg Lounge - ‬12 min walk
  • ‪Mövenpick Hotel City Star Jeddah - ‬1 min walk

About this property

Mövenpick Hotel City Star Jeddah

5-star luxury hotel near Mall of Arabia
Mövenpick Hotel City Star Jeddah offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Mövenpick Hotel City Star Jeddah. You'll have access to the health club at a partner property. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Jeddah hotel.

  • 1 building
  • 228 guestrooms or units
  • 9 levels
  • 2 coffee shops
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mövenpick Hotel City Star Jeddah offers 228 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Al Maha Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Urdu

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 AM on request
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 225.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 100 per person
  • Airport shuttle fee: SAR 150 per vehicle (one-way)
  • Airport shuttle fee per child: SAR 150 (one-way), (up to 18 years old)
  • Rollaway bed fee: SAR 225.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

During this property's soft opening, the executive lounge will be unavailable.
Property Registration Number 10010184

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access available from 6:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Mövenpick Hotel City Star Jeddah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

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Mövenpick Hotel City Star Jeddah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 172 reviews
Rating 8 - Good. 47 out of 172 reviews
Rating 6 - Okay. 12 out of 172 reviews
Rating 4 - Poor. 12 out of 172 reviews
Rating 2 - Terrible. 5 out of 172 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Moatassem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Abdulrahim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 1 night in Apr 2025

10/10 Excellent

Abdulrahim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

ROULA

Stayed 7 nights in Jan 2025

6/10 Okay

Ahmed

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ahmed

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Wafa Nassir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure Was a great choice
Stayed 1 night in Dec 2024

6/10 Okay

Islam

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Damp smell with old carpet in rooms

The staff were amazing but there is a very bad damp smell. Was very horrible. Room was changed but unfortunately the smell was still there. I was out most of the time so decided to leave it but was very unfortunate. Also I used the roof top restaurant for food and there was no staff. Called reception who sent someone. He was on his own and more people came. They don’t seem to have staff so service was slow. Front reception was very kind. Location is good near airport but they really need to sort out the damp smell and change carpet. The combination of the carpet and humidity and smell did not go well. Will not use again.
Stayed 4 nights in Dec 2024

10/10 Excellent

sameen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hospitality
Stayed 1 night in Dec 2024

10/10 Excellent

Osama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

All are perfect, thanks to all team work
Stayed 4 nights in Nov 2024

10/10 Excellent

Khazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Nov 2024

10/10 Excellent

mahtab

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality
Stayed 2 nights in Sep 2024

10/10 Excellent

Wajeeha

Stayed 2 nights in Aug 2024

10/10 Excellent

Adel

Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and friendly staff with large well appointed rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Adel

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fancy and the ambiance was great. The room is super. The staff is friendly. The area around is Ok but close to Airport and easy access through any Careem taxi, took us 2 min to have Careem at the door step. Room was clean and house keeping was wellcoming, room service was cooperative. Will do it again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nour

Stayed 1 night in Mar 2024

10/10 Excellent

Naeem

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old & bad furniture

This hotel does not worth the money I paid. It’s a very old hotel and many if the furniture need to be replaced or foxed immediately. Do not recommend it
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelling toilet
Stayed 1 night in Jan 2024

4/10 Poor

Alaa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Craig

8/10 Good

elie, riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good for business stay
Stayed 4 nights in Nov 2023