Ratings based on 507 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 4, 2024 on Expedia
Clean, large room, great shower water pressure, breakfast above average, waffles! TV problems, no guide, too difficult to navigate! Facilities were clean
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 1, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 30, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 28, 2024 on Hotels
4 out of 5
by A traveller

Posted Jul. 23, 2024 on Expedia
Bed and floor were dirty. Had to switch rooms late in the evening.
Comment from Hotel Management
Jul. 23, 2024 by Mary, Hotel Management
I am sorry there was a problem with your room. We are working with housekeeping supervisor on training the housekeepers. We would like to invite you back to visit us again and show you our superior customer service.
2 out of 5
by A traveller from Excelsior Springs

Posted Jul. 22, 2024 on Expedia
Really not the staff's fault that the room above us made constant sounds of pounding on the floor that were so loud that the walls shook. When we retired for the evening just past 10pm I thought for sure the noise would subside, but at 11:15pm it was still happening, so I called the front desk. The front desk person called back after a short time to lest us know he had talked to someone in the room. About 15 minutes later it finally quieted down. Again, not the hotel staff's fault, but we had intended to get a goods nights rest rather than getting up early and driving 120 miles to our early morning meeting.
Comment from Hotel Management
Jul. 23, 2024 by Mary, Hotel Management
Hi Bradly, I am sorry that you had problems with your stay. Noise is always an issue in a hotel. If you would request a quiet room, we will always try and accommodate you. Sincerely,
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 15, 2024 on Hotels
5 out of 5
by A traveller

Posted Jul. 11, 2024 on Expedia
Clean and good location
5 out of 5
by A traveller

Posted Jul. 8, 2024 on Expedia
The property was clean and the staff were all amazing.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 6, 2024 on Expedia