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Grand Hyatt Jeju

5.0 star property
5-star luxury hotel near Nuwemaru Street

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Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Restaurant
Suite, 1 King Bed (Diplomat)
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Paradise Casino
    ‪11 min walk‬
  • Dongmun Market
    ‪6 min drive‬
  • Iho Beach
    ‪8 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Corner (130-SQM)

  • 130 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

  • City view
  • 65 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • Mountain view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 65 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

  • 130 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

  • Sea view
  • 65 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

  • Mountain view
  • 195 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View, Corner

  • Mountain view
  • 130 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

  • Sea view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • Sea view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Single Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

  • Sleeps 4
  • 2 King Beds

About the area

Jeju City

Heart of Jeju City.With a stay at this Nohyeong-dong hotel, you'll be within half a mile (1 km) of Nuwemaru Street and 2 miles (3 km) of Halla Arboretum. Also, Iho Beach is within 3 miles (5 km) and Dragon Head Rock is within 6 miles (10 km).

What's nearby

  • Paradise Casino - 11 min walk - 1.0 km
  • Halla Arboretum - 3 min drive - 2.6 km
  • Dragon Head Rock - 5 min drive - 5.4 km
  • Dongmun Market - 6 min drive - 5.7 km
  • Iho Beach - 8 min drive - 3.3 km

Getting around

  • Jeju Intl. Airport (CJU) - 8 min drive

Restaurants

  • ‪한국맥도날드제주노형점 - ‬1 min walk
  • ‪Lounge 38 - ‬2 min walk
  • ‪GRAND CLUB - ‬2 min walk
  • ‪Cafe 8 & Terrace - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Grand Hyatt Jeju

5-star luxury hotel near Nuwemaru Street
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a grocery/convenience store. A business center, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square meters) and includes conference space. A children's pool, a hot tub, and a fitness center are also featured at the luxury Grand Hyatt Jeju. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

  • 1600 guestrooms or units
  • 38 levels
  • 2 buildings
  • 14 dining venues
  • 3724 sq ft of conference space
  • 346 sq m of conference space
  • Built in 2020
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Grand Hyatt Jeju offers 1600 accommodations with minibars and safes. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (96 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1000 reviews
Rating 8 - Good. 126 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bokyung, Orlando

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and comfortable, but the smell of cigarette smoke from other rooms was uncomfortable. However, it got better because the hotel provided an air purifier.
Stayed 4 nights in Dec 2024

10/10 Excellent

Peng Yan

Stayed 1 night in Jan 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Overall, a great stay

We had a problem with the first room because the powder room was not so clean (unsanitary stain on the wall) and one closet door was not working properly. However, the hotel staff was very responsive and accommodating; we got a new room with an upgrade and some nice touches (such as the kids robe and slippers). The city/mountain view from our room was stunning! And the beds were super comfortable. Loved the kids arcade and the pools. Appreciated the 7-11 and ate well at the Japanese restaurant. Oh, and there was fantastic music playing throughout the hotel - 80s and 90s soundtrack for this Gen Xer! We would definitely stay again.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not staying here again.

Our check in experience was strange. There was a long line at the time we checked in. No one helped us with our luggage. The lobby manager asked if we are Hyatt member, and we happened to be. She then asked if we are elite members or just regular members. We said regular, then she said the general line is the right place. She then came back a minute later and asked if we are staying in a suite or just regular room. We weren’t sure and said regular room, she then confirms again we need to be in the general line for our check-in. I get hotels are trying to give their members perks and privileges, but this feels a bit unwelcoming. There was nothing in the hotels.com or Expedia site that mention this was a casino hotel. We would not have stayed here if we had knew. Please update your site. We were looking for a quiet getaway. The casino noise and crowd were not what we were looking for.
Stayed 2 nights in Dec 2024

10/10 Excellent

Khai Weng, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Jeju City. Heights of comfort and luxury.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Stayed 3 nights in Nov 2024

6/10 Okay

Jun Hao Jeremy

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

hoju

Liked: Amenities
Built luxurious. Interior feels like Chinese color. Elevator speaker broadcast only english. Signs show only english and chinese. Not recommended for Koreans and non Chinsse visitors.
Stayed 1 night in Nov 2024

10/10 Excellent

Hong Xun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Nov 2024

6/10 Okay

Yoon Su

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Cathia, Pleasant Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Parsia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might be the best hotel I've ever stayed at. The staff are extremely welcoming and helpful. My first night I was having trouble with the Chromecast and called the help desk. They said they would send someone up right away to assist me. The guy showed up in about 90 seconds and I was on one of the higher floors so it was impressive he got up there so fast! The entire hotel, from the lobby to the room I stayed at, was spotlessly clean as well. My room was perfect too with a great view. Would love to stay here again. Highly recommended it for anyone looking for a place to stay while in Jeju. Also, make sure you eat at Cafe 8 (on the 8th floor) at least once during your stay. It has some of the best food ever and the staff are extremely friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wu

Stayed 3 nights in Sep 2024

10/10 Excellent

andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Yongchu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at the Grand Hyatt Jeju, and we must say, the experience was nothing short of exceptional. The staff went above and beyond to ensure our comfort and satisfaction from the moment we arrived. What stood out was the concierge team, absolutely incredible! They were attentive, knowledgeable, and genuinely helpful throughout our stay. Whether arranging transportation, recommending fantastic local restaurants, or providing insider tips on the best places to visit, they always delivered with a smile and a great attitude. Their dedication truly made our trip so much more enjoyable. The hotel itself is luxurious, with beautifully designed rooms and stunning views. The amenities are top-notch, including a fabulous pool area and dining options that cater to every palate. It's conveniently located, allowing easy access to the city and nearby attractions. If you're looking for a hotel that offers world-class service and makes you feel like a valued guest, we highly recommend the Grand Hyatt Jeju. We'll definitely be returning!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious hotel room at a reasonable price. Convenient stores available on site and plenty of amenities to keep someone occupied.
Stayed 4 nights in Oct 2024

10/10 Excellent

KYUNG WON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Armand J, Glendale

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff at the concierge desk were amazing. Randy and Peter were knowledgeable and kind and had wonderful suggestions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given us as an upgrade was absolutely excellent- very spacious, clean and elegant. Loved it!👍The staff were all very friendly and helpful. Thank you !!
Stayed 4 nights in Sep 2024

6/10 Okay

Tommy

Travelled with family
Liked: Staff & service
Didn’t like to have to pay for shaving kit
Stayed 3 nights in Sep 2024