Note fondée sur 749 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
Please spray fornsand gnats
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brooke,Thank you for bringing this to our attention. We apologize for the issue with sand gnats and will arrange for a thorough treatment to address this problem. Your comfort is important to us, and we hope to provide a more enjoyable experience on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
Amazing staff/service. Very clean rooms. Good variety for breakfast
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jamie,Thank you for your kind words! We're delighted to hear you enjoyed our clean rooms and the variety offered at breakfast. Our staff takes great pride in providing excellent service, and it's wonderful to know their efforts made a positive impact on your stay. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Great place to bring a family
Commentaires de Gestion de l’hôtel
13 août 2024 par Kayley, AGM, Gestion de l’hôtel
Thank you, Nicole, for your kind words. We are so glad you and your family enjoyed your stay. We hope you'll stay again!
par un voyageur
Publié le 5 août 2024 sur Expedia
The property was great the staff was great we had great time at the hotel it was the booking part that was horrendous but like I said the people at the hotel were very good the best would recommend this facility to anybody
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brad,Thank you for your kind words about our property and staff. We’re thrilled to hear you had a great time during your stay. I apologize for any issues with the booking process and will work to improve it. We appreciate your recommendation and look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Melissa,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Requested an early check-in the day prior, was told I was good to go. Showed up at the property and the associate was very rude and told me I couldn’t check in early. Very disappointed overall and will never stay at this hotel again.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeramie,I apologize for the inconvenience and rude behaviour you experienced regarding your early check-in request. This is not reflective of our standards, and we will address this issue with our team. We appreciate your feedback and hope you'll consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Enjoyed the R&R.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear JERRY,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Not impressed at all. “Kitchen” includes sink and fridge… not a full kitchen. Room was dated, lights didn’t work, dirty linens when we checked in.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ray,Thank you for your feedback. I apologize for the issues you experienced with the room and amenities. We strive to provide accurate descriptions and ensure all aspects of our accommodations are in top condition. Your comments are invaluable for our improvement. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Family Jekyll trip
Publié le 3 août 2024 sur HotelsOverall it was OK. Comfortable and clean. They did not have the option to rent chairs and umbrellas from the hotel but did have a card to someone that does rent them. They only had one person at the front desk so if you called and needed something you had to either wait a looooonnnnggg time or go down and pick it up yourself. Breakfast was ust OK not great. They only had a 5 person golfcart to take you where ever you wanted to go so it wasn't good for our family of 7. Whatever you do dont' forget to turn in your towel card when you check out. Otherwise they charge you $50
Commentaires de Gestion de l’hôtel
4 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Charlotte,Thank you for sharing your experience. We’re glad to hear that you found the room comfortable and clean. We apologize for the inconvenience with the rental services, front desk availability, and breakfast options. Your feedback is valuable, and we’ll work on improving these aspects. We hope to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Safe and peaceful
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Deann,Thank you for sharing your feedback with us. We’re glad to hear you felt safe and enjoyed a peaceful stay with us. Your comfort and security are our top priorities. We look forward to welcoming you back for another relaxing visit.Sincerely, Hotel Manager
