Note fondée sur 841 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2024
We checked into this hotel for one night while traveling. First, the employee at the front desk was playing on his tablet trying to make a password work while I waited for him to wait on me. I asked if he needed something from me and he said no and continued to mess around with his tablet. Then, we were assigned a room relatively close to an area of the building that appeared to have been struck by a car and was boarded up. Next, we could only get scalding hot water from the sink and cold water from the shower. I tried for the entirety of my shower and even had my husband try to get hot water from the shower. Last, I noticed a dirty towel hanging on the back of the door. Also the wash clothes were dingy and stained. I did not recommend my husband or children use the shower facilities in our rooms. There was a fee for our 2 dogs which was $20 each, but I was charged $45.70, so not sure why there would be tax or an additional service fee applied to a pet surcharge. I would NOT recommend this hotel at all!
par un voyageur
Publié le 4 oct. 2024
Commentaires de Gestion de l’hôtel
8 oct. 2024 par kiji, Gestion de l’hôtel
THANK YOU FOR YOUR HONEST RESPONSE.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
The check in area smelled heavily of insecticide. The room was ok, however one side of the bed had a stain on the sheet. The complimentary breakfast area was not accessible by my room key. I did not have time to find someone to allow me to get in.
Left before 9 AM.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I didn't stay I didn't feel safe. Broken windows the pool didn't work. The place made me as a woman traveling alone not feeling safe.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par kiji, Gestion de l’hôtel
thank you for your response.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Quiet peaceful
Commentaires de Gestion de l’hôtel
11 sept. 2024 par kiji, Gestion de l’hôtel
thank you for your positive response
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Needs some remodeling, but it was clean!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par kiji, Gestion de l’hôtel
thank you for your positive response. and we are in process of remodel the whole property.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
liked it
Commentaires de Gestion de l’hôtel
6 sept. 2024 par kiji, Gestion de l’hôtel
thank you for your valuable time and positive response.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par kiji, Gestion de l’hôtel
thank you so much.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Needs some general maintenance. Peeling paint on bathroom door, dirty carpet.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par kiji, Gestion de l’hôtel
we are working to remodel the whole property. thank you.
