Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par Wahyu Ari Saputro, Gestion de l’hôtel
Dear Bapak Suwardy, Salam hangat dari ASTON Jember Hotel and Conference Center. Terimakasih telah memilih kami sebagai tempat Anda menginap selama berkunjung ke Jember. Kami berterima kasih atas ulasan anda, kami akan meningkatkan pelayanan demi kenyamanan tamu-tamu tercinta kami. Kami menempatkan pengalaman dan kenyamanan tamu-tamu kami sebagai prioritas kami. Kami sangat terkesan atas ulasan yang sangat berharga ini dan kami tunggu lagi kedatangannya untuk menginap di ASTON Jember Hotel and Conference Center. Hormat kami, Wahyu Ari SaputroGeneral Manager
par un voyageur
Publié le 4 mai 2024 sur Expedia
Old hotel condition
Commentaires de Gestion de l’hôtel
24 mai 2024 par Wahyu Ari Saputro, Gestion de l’hôtel
Dear Mr. Abd Shukor,Warmest greetings from ASTON Jember Hotel & Conference Center.Thank you for taking the time to share your feedback. We acknowledge your comments about the condition of the hotel. While our hotel does have a history, we strive to maintain it to the highest standards and provide a comfortable and enjoyable experience for our guests.We are continuously working on updates and improvements to ensure that our facilities meet our guests' expectations. Your input is valuable to us, and we will take it into consideration as we plan future enhancements.We hope to have the opportunity to welcome you back and provide you with an improved experience.Kind regards,Wahyu Ari SaputroGeneral Manager
par un voyageur
Publié le 28 mars 2024 sur Expedia
Great value! Comfortable room and friendly staff. Price was great!
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Wahyu Ari Saputro, Gestion de l’hôtel
Dear Mr. Jason,Warmest greetings from ASTON Jember Hotel & Conference Center.Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Providing excellent value, comfort, and friendly service is our top priority, and we're glad to have met your expectations. We hope to welcome you back again soon!Kind regards,Wahyu Ari SaputroGeneral Manager
par un voyageur
4 star hotel feels like 3 star.
Publié le 29 avr. 2023 sur HotelsThis hotel is old and starts to run down. Hotel smells like cigarette smoke. Breakfast is bad. The food doesn't have taste. The room is not clean. This is definitely not a 4 star hotel. It is 3 star to me.
Commentaires de Gestion de l’hôtel
2 mai 2023 par Wahyu Ari Saputro, Gestion de l’hôtel
Dear Mrs. Wimala Brown,Warmest greetings from ASTON Jember Hotel & Conference Center.We are so sad to read your review, in another way your review is so constructive to us. We do apologize for all the things you have experienced. Starting from the hotel smell, the breakfast, the food until unclean room you have found. We will fix it one by one. Actually we are doing a rejuvenation to the hotel, starting from renovating the room, repainting the corridor and every single thing at the hotel. We will do calibration for the food taste, to meet guests expectation. Until we meet again, Mrs. Wimala Brown.Thank youRegards,Wahyu Ari SaputroGeneral Manager
par un voyageur
Publié le 23 août 2022 sur Expedia
Thank you
par un voyageur
Publié le 3 janv. 2021 sur Hotels
par un voyageur
Publié le 5 mars 2020 sur Wotif
The staff were very friendly and professional,and made me feel at home
The breakfast selection caters for all tastes.
The hotel is doing it's part to save the environment by not using plastic water bottles.
par un voyageur
Publié le 13 févr. 2020 sur Hotels
par un voyageur
Publié le 24 déc. 2019 sur Hotels
par un voyageur
Enough for business
Publié le 27 janv. 2019 sur HotelsClean... nice breakfast...
Commentaires de Gestion de l’hôtel
30 janv. 2019 par Luluk, Gestion de l’hôtel
Thank you
