Note fondée sur 364 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Alex,We appreciate you taking the time to share your experience with us. If you have any further comments or suggestions, please feel free to reach out to us so we can continue improving our services for all our guests.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Alex,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Had to call a number to get a staff member to check us in. Room conditions were dirty, moldy, and had multiple issues needing repairs. Breakfast was a half eaten box of mini muffins from Walmart that were past date and 2 mostly empty boxes of cereal. While the staff member was kind our stay was not what we expected from this company.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kirsten,We apologize for the inconveniences you experienced during your stay. We encourage guests to reach out to our management team directly with any concerns. Your feedback is valuable to us as we strive to provide the best experience for all our guests.
par un voyageur
Publié le 26 juin 2024 sur Hotels
It was horrible we had no maid service for 3 days we were there for three nights the ceiling came on our head it fell on our head they're taking a shower and the ceiling came down on her head and it was ripping as the water was going it was horrible absolutely horrible we talked to the manager to see about getting a refund but he wouldn't do it they said they had no staff everybody quit on them it was just an awful experience I will never stay there again
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Karey,I'm sorry to hear about the inconveniences you experienced during your stay. Your feedback is important to us, and we apologize for any lapses in service. For further assistance regarding your concerns, please reach out to our management team. Thank you for sharing your experience; we will address these issues internally.
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Myra,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Basic, but good for our stay.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nicholas,We're pleased to hear you found our hotel suitable for your needs during your stay. Should you have any further feedback or require assistance, please don't hesitate to contact our management directly.
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Megan,We appreciate you taking the time to share your experience with us. If there is anything we can do to improve your stay next time, please do not hesitate to contact us directly. We hope to welcome you back soon.
par un voyageur
Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Saralyn,We are disappointed to hear about your experience. Please reach out to us directly so we can address any concerns you may have. We strive to provide the best service for all our guests.
par un voyageur
Publié le 8 juin 2024 sur Hotels
They let only some kids play in the swimming pool but then when I got in the swimming pool they kicked me out
I'm
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Cynthia,We appreciate your feedback regarding the swimming pool policy. Your experience will be shared with the management for further review. Thank you for letting us know about your visit.
par un voyageur
Publié le 7 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Marie,Thanks for making us your hotel of choice. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
