Note fondée sur 371 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Hotels
The customer service is excellent
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Chasity,We are delighted to hear that you found our customer service to be excellent. Our team works hard to ensure each guest has a positive experience during their stay. Your feedback is appreciated, and we hope to welcome you back in the future.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Patricia,We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to provide more details on how we can improve.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Norma, We are sorry to hear that your recent experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you may have so we can address your concerns promptly. We value your input and would appreciate the opportunity to make things right for you.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Brittany, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and aim to address any issues to improve our guests' experiences.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
AC very noisy on snd off every 10 minutes. So loud u could not sleep. Dirty towel me. Gave back to manager to show him.
Dryer for hair as melted onone side.
I’m be never seen any hotel so dirty.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Mary, We value your feedback and apologize for any inconvenience caused during your stay. We encourage guests to address any concerns with our team during their visit to ensure immediate action can be taken. Your comments have been shared with the management for their review and consideration for future improvements. Thank you for bringing these matters to our attention.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello karen,We're glad to hear that you had a pleasant stay with us! Please don't hesitate to contact us directly if there is anything we can do to make your next visit even more enjoyable. Safe travels!
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello CURTIS,We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us to discuss any specific issues you encountered during your stay. We value your feedback and would like the opportunity to address your concerns.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Alex,We appreciate you taking the time to share your experience with us. If you have any further comments or suggestions, please feel free to reach out to us so we can continue improving our services for all our guests.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Alex,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Had to call a number to get a staff member to check us in. Room conditions were dirty, moldy, and had multiple issues needing repairs. Breakfast was a half eaten box of mini muffins from Walmart that were past date and 2 mostly empty boxes of cereal. While the staff member was kind our stay was not what we expected from this company.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kirsten,We apologize for the inconveniences you experienced during your stay. We encourage guests to reach out to our management team directly with any concerns. Your feedback is valuable to us as we strive to provide the best experience for all our guests.
