Ratings based on 71 Guest Reviews

Hear it directly from our travellers
3.1 out of 5
39% of guests recommend
2.7 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jan. 22, 2020 on Expedia
The air conditioning was terrible and the towels that was given was dirty, very average place the pool was also really warm and dirty so not refreshing at all
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 12, 2019 on Expedia
1 out of 5
by A traveller from Singapore

Posted Dec. 10, 2019 on Expedia
We did not spend even 10mins in that hotel room. Toilet dirty, Beddings dirty and stained. I have to book anther hotel immediately for my family. Very very disapointed.
1 out of 5
by A traveller from Sydney

Posted Nov. 8, 2019 on Wotif
Nothing unique. False advertising with photo. Not close enough as photo shown.cleaniness is worse. Won’t recommend it anyone. Many good hotel are found in that price.
1 out of 5
by A traveller

Posted Aug. 28, 2019 on Expedia
The whole experience was horrendous. When we arrived, the room had not been cleaned. There were bloodstains on one of the beds and multiple other stains. pringles were under the other bed and weird stains on the curtain. The room was very unsettling. We didn't payloads but were expecting the place to be clean at least. We had to wear so many layers in bed as we felt so uncomfortable with the conditions of the bedsheets. The bar by the pool advertises several drinks and food. None which were on the menu. The guy was rude and then offered us a different option. We got the chicked sandwich and there was only one piece each of chicken in the sandwitch the size of a dice. This was commercial. The reception again was not friendly or helpful. If low cost is what you are looking for in Bali stay in a Hostel, much better conditions and staff. We stayed in the other hotel a couple of nights again was cheap and the service was amazing. I would not recommend staying here.
2 out of 5
by A traveller

Posted Jun. 29, 2019 on Wotif
We first had a room downstairs. The toilet didn’t flush, the room was well worn and didn’t feel clean. The towels and bedding is all old and doesn’t feel clean and nice. We paid to upgrade upstairs which was no different - everything is old and worn and doesn’t feel clean. The toilet didn’t flush properly and the shower didn’t drain. I won’t be staying here again or recommending.
4 out of 5
by A traveller from Perth WA

Posted May 8, 2019 on Expedia
It was very relaxing and welcoming. The pool, bar and food were lovely. The staff were very friendly and helpful. The only downfall I would say would be our room was worn and dated. We would recommend and stay there again.
5 out of 5
by A traveller

Posted Apr. 23, 2019 on Expedia
There was nothing not to like.the staff always smiling, very helpful, front desk made checkin and check out easy. They have shuttles to take you to the beach and shopping centres. The food was really good.laundry service was excellent,same day service with a smile. Rooms very spacious and spotless clean.will definitely recommend hotel to friends and family.
1 out of 5
by A traveller from Northern Territory

Posted Nov. 5, 2018 on Wotif
Absolutely disgusting!! Filthy bed linen and towels. Room disgraceful old and dirty. Meals terrible and took far too long to make. Even wben we upgraded rooms still disgusting. So bad we only stayed for 2 nigjts out of thd ten we booked then moved to Kuta
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 15, 2018 on Hotels