Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Value for money, family hotel in Jimbaran
Publié le 5 janv. 2023 sur HotelsStaff hotel sangat ramah dan membantu.
Apartemen 3 kamarnya sangat luas dng kmr mandi dalam di setiap kamar. Dapur yg dilengkapi kulkas, kompor listrik, oven, microwave dan dispenser air. Berada di lingkungan yg tenang. Cocok utk keluarga dan rombongan yg tidak suka suasana ramai.
Kekurangannya hotel ini terlihat kurang terawat, out of date, sayang sekali krn hotelnya cukup besar.
Overall apartment butuh perbaikan dan pembaruan utk perlengkapan dan perabotannya.
Peralatan dapurnya hanya ada panci tanpa tutup, tdk ada wajan atau pan utk menggoreng. Sodet dan sendok sayur juga tdk bisa dipakai.
Roller blind kmr mandi perlu perbaikan.
Kebersihan agak kurang, keseluruhan apartment terasa berdebu mkn krn lama tdk dihuni, dampak pandemi.
Overall hotel ini value for money, saya dan keluarga cukup puas dng apartemen yg sangat luas utk kumpul keluarga.
par un voyageur
Just about ok. Not great
Publié le 12 août 2018 sur ExpediaWifi does not work. Service is oK. Mini bar is very poorly stocked - with the worst tea/ creamer/ sugar quality. Food is also very average. Staff is not very responsive. Wifi hardly worked.
par un voyageur de tokyo
Publié le 4 août 2018 sur Expedia
ビーチからは離れていて気軽にぶらぶらはできない。
部屋は広いがソファの汚れが気になった。
朝食のコーヒーぬるい、トイレ２回詰まる、んー、
この価格帯では仕方ないのか？
なにか１つ挙げるとしたら、部屋の広さくらいか？
Recommandé
pour Tout le mondepar un voyageur
Publié le 22 avr. 2018 sur Wotif
Lovely service from lovely people. Room was comfortable.
Commentaires de Gestion de l’hôtel
25 avr. 2018 par Management, Gestion de l’hôtel
Dear Valued Guest,
Warmest greeting from The Sintesa Residence
Thank you or sharing your experience of stay with us we delight to share with our team that you enjoy your stay with us..
we glad to welcoming you back our property in the near future.
Thank you & Kind Regards,
Sintesa Residence
par un voyageur
FamilyMoon
Publié le 29 mars 2018 sur HotelsHotel staff was slow at response at first but during the stay, everyone was friendly and nice. The apartment we had was enormous and spacious as if like its at home.
Breakfast choices is limited and standard. Could have expected more varieties.
Commentaires de Gestion de l’hôtel
5 avr. 2018 par The Sintesa Residence, Gestion de l’hôtel
Dear Mr Mohamad Hadi,
Thank you so much for taking the time to share your recent experience with us and I am so pleased to read your sincere feedback after staying at The Sintesa Residence. It is a true pleasure to know that you enjoyed your stay.
We highly appreciate your positive feedback regarding our hotel facilities also services and i will relayed your compliment to all staffs.
Please accept our sincere apologies and our commitment to using your feedback to enhance the experience for all of our guests. we will relayed your constructive feedback to department concern for improving our services and quality
once again thank you for choosing our resort and I will certainly share it with the team. We sincerely look forward to the pleasure of welcoming you and your family back again at the resort for another memorable and relaxing experience.
Kind Regards,
Management
Recommandé
pour Tout le mondepar un voyageur de Singapore
Comfortable and pleasant
Publié le 6 janv. 2018 sur Expedia
Pour : The quality of accommodation, breakfast, environment, swimming pool, bar and dining club atmosphere
Contre : The efficiency if the staff: smiling, very nice but not always operate with efficiency. The orders need to be repeated, needs not always anticipated
Emplacement : Beaches not far away, great restaurants around
Great and relaxing family time (4 nights) in this comfortable hotel in a nice appartment with 3 bedrooms. Very smiling and service oriented staff, qualitative service, nice and large swimming pool, excellent breakfast from 6:30 à 11:00am, comfortable and clean rooms, testy food, quiet and green environment, not far from the airport (30mn out of rush hours) which is an advantage given the high traffic jam on the island. Not located in downtown or near by the beach - it takes about 6-8 mn - but the hotel provides an efficient free shuttle service every hour (7-8 seats) with a flexible and accommodating driver. To note: a little number of clients during our stay (given cancellations du to the volcano status) net no rush and heavy traffic during the breakfast and around the swimming pool. However, the hotel is huge with plenty of rooms. During the high seasons, it's probably more busy, more noisy. Overall I recommend this hotel, very good value for money.
Commentaires de Gestion de l’hôtel
17 janv. 2018 par Zuhry Guest Service Manager, Gestion de l’hôtel
Dear Mr/s Claude,
Warmest Greetings from The Sintesa Jimbaran,
Thank you so much for taking the time to share your recent experience with us and I am so pleased to read your sincere feedback after staying at The Sintesa Residence. It is a true pleasure to know that you enjoyed everything during your stay.
We highly appreciate your positive feedback regarding our hotel facilities also services and i will relayed your compliment to all staffs.
we do apologize for some inconvenience during your stay if any.
once again thank you for choosing our resort and I will certainly share it with the team. We sincerely look forward to the pleasure of welcoming you and your family back again at the resort for another memorable and relaxing experience.
Kind Regards,
Zuhry,
Guest Service Manager
par Makoto
いいホテルですが中国人で満杯です
Publié le 22 déc. 2017 sur Hotels新しくきれいなホテルです。スイートルームだったので一般とは別棟でとても静かでした。
通常の部屋は中国人団体がたくさんいて騒がしく日本人には向きません。
Commentaires de Gestion de l’hôtel
29 mai 2018 par Zuhry Guest Service Manager, Gestion de l’hôtel
Dear Mr/Mrs Makoto,
Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Residence Bali. I am honored to read your positive comment. I am disturbed to hear that you were disappointed by your experience because to many Chinese Guest.
However, our guests' satisfaction is our top priority and we take great pride in not only meeting individual expectations, but exceeding them. I am committed to ensuring that we address and resolve each point you have made.
Please accept our sincere apologies and our commitment to using your feedback to enhance the experience for all of our guests. We will relay your feedback to department concerned for improving our guest Satisfaction.
At 'The Sintesa' Residence, we are striving to provide the excellent service and experience to our guest. Your valuable feed back is really important to me and my team.
We are looking forward to welcoming you back on your next visit to Bali.
par un voyageur
Publié le 3 oct. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2017
Dear Valued Guest,
Thank you for taking your time to share your experience pertaining to your recent stay at our hotel.
We're honored to learn that you had a wonderful and pleasant stay with us.
At 'The Sintesa' Jimbaran we strive to provide the excellent service to our guest. we hope that your positive feedback can encourage us to continuously deliver the excellent service to our guest. We will relay your compliment to the staff of 'The Sintesa' Jimbaran. Once again thank you for having chosen 'The Sintesa' Jimbaran, and we're looking forward to welcoming you back on your next return to Bali. Kind
Regards,
Zuhry
Guest Service Manager
par Vishnu de Jimbaran
Great ppace to stay
Publié le 15 sept. 2017 sur HotelsCool stay thank you so much guys
