Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Springfield
Great place to stay!
Publié le 28 juill. 2023 sur HomeAwayHouse was well equipped with everything we needed. Bedding was warm, house was clean and tidy, showers are amazing and the fireplace was fantastic! Great place to stay.
par un voyageur
No hot water for two nights
Publié le 19 juin 2023 sur HomeAwayNo hot water for 2 nights of a 4 night stay, very frustrating. Real estate agent came out and would not do anything. Asked for a reduced rate due to the issue and was refused, staff were very difficult to deal with - a disappointing end to an other good stay.
Commentaires de Gestion de l’hôtel
27 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Alannah,
We are sorry to hear you did not enjoy your stay as much as we had hoped you would.
One of our staff did pop over to reset the system at the main power box in an attempt to kick start the hot water system for you. This can take a few hours (sometimes over night in off-peak times) for the system to fully re-heat again. We did attempt to get a plumber to the property but was unable to get one out during your stay.
We apologise for the lengthy wait and our apologies again for the inconvenience this caused you and your group. We strive to do better next time and make any future stays more comfortable for you and your group.
Kind regards,
Accommodation Jindabyne
par un voyageur
Family ski trip
Publié le 16 juill. 2021 sur HomeAwayOur family of 5 stayed during winter. The house was clean & well located close to town shops etc. We liked having the extra blankets as it was cold when we visited. There is a wood fire but you need to supply your own wood. There are a couple of oil & electric other heaters there too which we were so glad for as the wood fire didn’t put put a lot of heat & we relied on the heaters to dry our wet ski gear. There is a very steep driveway which makes packing & unpacking a car full of ski gear challenging. Overall a good place to stay for a family with a large lounge, tv with Netflix, & two bathrooms, one with a large spa. Kitchen is very small but is well stocked with plates etc.
