Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
Very quaint. Clean and everything was in working order. Good restaurant.
The lighting was dark and it appeared unsafe around the outside.
par un voyageur
A comfortable stay
Publié le 30 janv. 2024 sur Hotelspar un voyageur
Publié le 21 févr. 2023 sur Expedia
Although the photos look great, there were numerous things that caused us to check out early.
There was only 1 stained towel, no hand towel, just a single bath towel for 2 people.
The bed was uncomfortable.
TV did not work.
WiFi did not work.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par Jamil, Gestion de l’hôtel
Dear Kenneth, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you.
par un voyageur
Publié le 19 août 2022 sur Expedia
Avoid at all costs. Rooms are nothing like the photos, they smell very bad and overall just terrible. It's what you'd expect in a hostel.
Commentaires de Gestion de l’hôtel
24 août 2022 par Jamil, Gestion de l’hôtel
Dear Ravi, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out via email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Thank you.
par un voyageur
Publié le 8 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2022 par Jamil, Gestion de l’hôtel
Thanks for the excellent feedback, Stellah!
We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience.
We look forward to hosting you again soon for another fantastic experience!
Have a beautiful day!
par un voyageur
Publié le 15 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2022 par Jamil, Gestion de l’hôtel
Dear Maria, thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.
par un voyageur
Good quality and location.
Publié le 30 janv. 2022 sur HotelsCant really complain much. It has everything you need. Hot water and nets on windows. Windows are soundproof. Everyday cleaning. Restaurant is ok but a bit slow. Reception is friendly and pro. Prices are ok. The only thing that was annoying is the disco bar behind the hotel so be ready to fall asleep at 3am on weekends. Fridge in the room and kettle.
Commentaires de Gestion de l’hôtel
6 févr. 2022 par Jamil, Gestion de l’hôtel
Dear Adam,
Thank you for having taken your time to provide a feedback relating to your stay with us. We're thrilled your time with us was so amazing!
We endeavor to go above and beyond to ensure our guests have a memorable experience.
Also, we are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful feedback is much appreciated, and this will help us to continually improve the standard of facilities and services offered to all our guests.
Looking forward to see you again in the near future.
Thank you!
par un voyageur
Publié le 31 déc. 2021 sur Expedia
Hotel looks good from outside, clean, friendly staff. But needs some work inside. There’s no WiFi, the 2 staff we asked tried to manually enter a WiFi address but nay. Mosquito net torn in multiple places and would never seal the bed.
Also gives the very basic service-no face towels, no wash clothes, and just one towel for each of us two. No shampoo,no conditioner, no body lotions, just 2 pieces of bar soaps.
The key card also puts on and off the lights by inserting in its slot next to the door. To turn out the lights, you remove the card out but be prepared to walk in darkness to your bed and from your bed to the card slot to turn on the lights if you need to. We verified the lights with staff who confirmed no switch except for bathroom light. We loved the breakfast.
Commentaires de Gestion de l’hôtel
5 janv. 2022 par Jamil, Gestion de l’hôtel
Dear Ali,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. This was an uncommon instance and we’ll do better.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Thank you!
par un voyageur
everything was perfect
Publié le 19 août 2019 sur HotelsI stayed at the hotel for 11 days. we were very pleased. everything was perfect. staff was friendly. next year, my choice will be igar.
Commentaires de Gestion de l’hôtel
2 oct. 2019 par Jamil, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback and we are looking forward to hosting you again!
par un voyageur
Igar the Place to Stay
Publié le 2 août 2019 sur HotelsThe place to stay in Jinja. Source of Nile is 2000 UGX ride away. Excellent breakfast buffet.
I arrived in Jinja 20 days ahead of booking date due to work schedule change, the Hotels.com app was not working, nor would the website let me change/cancel. Igar let me check in early and allowed me to call Hotels to cancel and rebook my room later that afternoon.
5 STAR service and patience. Small supermarket at bottom of hotel. Comfortable bed and pillows with working a/c.
Choose Igar over all others. Three blocks down is The Deli, a coffee shop/ restaurant with Western style food. Europeans, Americans and Expats all eat there.
