Note fondée sur 6 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Villa meli

Publié le 26 août 2024 sur HomeAway
Wonderful vacation in a beautiful spot on Lake Chapala
Commentaires de Gestion de l’hôtel
30 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your comments, we hope to see you soon!!
2 sur 5
par un voyageur

Disappointing

Publié le 25 avr. 2023 sur HomeAway
Despite having Daniel there to assist and welcome us- he was nice and helpful. The stay itself was disappointing as I know I did not get what I signed up for originally. A Plus was the pool and garden, lake view -very relaxing. Privacy- was not always available as property caretaker lives right next to the villa we stayed in, which was off putting. Cleanliness- in the villa 1 cleanliness was subpar and we chose not to cook there because appliances are dated, didn’t appear clean and there were constant small ants on the counter I had to clear off. The Small room with two beds first night there was an unwanted large flying insect guest which was another red flag & made us decide to only stay that night and checkout earlier than what we scheduled/paid for. Comfort- beds uncomfortable and squeaky, noise of the fans was loud so we turned it off and unfortunately it made the room hot but we were not comfortable cracking the windows due to potential insects coming in. Bathroom in the main living/dining room space Is dated, little water pressure. Distance- an hour away from airport although originally the location we choose notes it being close to Chapala, Ajijic and airport. It is about 30 mins from Ajijic. Hopefully this feedback will help you with making necessary changes and accommodations for others who may decide to stay there.
Commentaires de Gestion de l’hôtel
28 avr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Alonzo, We are sorry to hear that, but we did not get any reports about it to make sure that you had a pleasant stay, we will definitely check all this issues. We will like to offer you any of our other properties so you can see the difference, in our website you will see all the destinations we have to offer, and we will apply a 15 % off in your next vacations if you decide to do so. Regards Alma Rosa
5 sur 5
par un voyageur

Publié le 22 nov. 2022 sur Expedia
la limpieza muy bien, y comoda en general solo la cama de la habitacion 2 un poco menos buena, los servicios de la casa buenos en general y un buen trato del recepcionista Daniel
5 sur 5
par un voyageur

villa meli 1

Publié le 12 févr. 2022 sur HomeAway
nice property, wish the pictures showed more of the complete parcel. if we new the larger house was in front of the one we rented we probably might have rented that one. if we come back we will consider that one first. daniel the care tacker was very considerate and very diligent in caring for the property and helping with information as he was able. really nice guy and family!
Commentaires de Gestion de l’hôtel
17 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you very much for your comments. See you soon! Regards Alma Rosa
5 sur 5
par un voyageur

Internet

Publié le 21 déc. 2021 sur HomeAway
Internet a a little bit off and on.
Commentaires de Gestion de l’hôtel
15 janv. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your comments, hopefully we can see you soon again.
3 sur 5
par un voyageur

Our vacation

Publié le 12 déc. 2021 sur HomeAway
Nice property. Great landscaping and villa. Was a little too far out of town (Chapala) for us. Caretaker on property but only speaks Spanish and we only speak English. Difficulty communicating. Hot water took forever to get to the master shower. Quiet when the fireworks stop. Secure with tall fence and gate all around.
Commentaires de Gestion de l’hôtel
17 déc. 2021 par VrboOwner, Gestion de l’hôtel
Hi Thomas, Thank you for your comments we will definitely verify the report for the shower. You can always contact us by phone if you need any assistance in the future. We hope to see you soon! Regards Alma Rosa