Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,2 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juill. 2024 par General Manager, Gestion de l’hôtel
"Dear Mr.Sumit, Greetings From The Fern Residency Jodhpur…!!! Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks and Regards,Gopal KumawatGeneral Manager"
par un voyageur
Publié le 13 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2024 par General Manager, Gestion de l’hôtel
"""Dear Valued Guest, Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature of Fern experience during your recent stay with us. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Thanks & Regards, Umakant Pattanayak General Manager "
par un voyageur
Publié le 2 déc. 2023 sur Expedia
This is nice hotel with excellent rooms facing the city. My windows were facing the palace of Jodphur but they were very dirty. There is a good restaurant but if you want bottled water you have to pay cash. For some reason I don't understand why they can't charge to the room. The staff is very polite and try to solve issue. The WI-FI is very slow and it drops every 5-10 minutes. However, in my case they gave me access to another wi-fi network and this solved the problem. You need to ask however.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Umakant Pattanayak General Manager, Gestion de l’hôtel
"Dear Guest,Thank you for your feedback following your recent stay with us.We are extremely delighted to learn that you enjoyed your stay with us. We do hope you will have the opportunity to travel back to Jodhpur and look forward to the pleasure of welcoming you back.""Thanks & Regards,Umakant PattanayakGeneral Manager"
par un voyageur
Overall good stay in budget friendly price
Publié le 2 nov. 2023 sur HotelsCommentaires de Gestion de l’hôtel
10 déc. 2023 par Umakant Pattanayak - General Manager, Gestion de l’hôtel
"Dear Guest,Thank you for your feedback following your recent visit with us.We are extremely delighted to learn that you enjoyed your stay with us. We do hope you will have the opportunity to travel back to Jodhpur and look forward to the pleasure of welcoming you back.Thanks & Regards,Umakant PattanayakGeneral Manager"
par un voyageur de SKOKIE
Publié le 15 oct. 2023 sur Expedia
The Manager Mr Bharat was very professional and caring the breakfast buffet was great and the staff was very responsive . I left behind a pearl necklace which they mailed back to me it was of no intricate value but was a gift from family and this priceless which was recognized and I was accommodated. Near the airport and not far from shopping. Great value
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Umakant, Gestion de l’hôtel
"Dear Guest,It was wonderful to have you stay with us and thank you for choosing Prem Beacon, Jodhpur for your recent visit and for sharing your experience appreciating our colleagues.We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles.We all look forward to your next visit and hope to see you very soon.""Thanks & Regards,Umakant PattanayakGeneral Manager "
par un voyageur
Publié le 27 janv. 2023 sur Expedia
The property did not have sufficient parking, They did not have parking inside the hotel which would have been safe. When asked "is my car safe" they said yes we have cameras. What if you have cameras but my car got stolen how will the cameras actually stop my car from being stolen? The property overall was very okaish according to price that was paid. super slow service, bathroom shower door literally fell on me.
Pathetic services.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par General Manager, Gestion de l’hôtel
Dear Aarushi,It is an honour to have you stay with us and we truly value your patronage. Please accept my sincere apologies for the inconvenience caused to you, I am extremely embarrassed to read your feedback. I would like to assure you that I am personally looking into your feedback. I must also assure you that all corrective actions have been initiated to ensure such instances are not repeated.Warm regards
par un voyageur
Publié le 8 janv. 2023 sur Expedia
Food (Dinner and Breakfast) was really good. Staff was welcoming and explained all pricing and charges while checking in.
Commentaires de Gestion de l’hôtel
25 janv. 2023 par General Manager, Gestion de l’hôtel
Dear Mr. Shambhulal,Please allow us this opportunity to thank you for sparing your valuable time in posting the feedback. I am glad that you enjoyed your experience with us. Your feedback is important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Thank you for being our guest. We would be delighted to greet you in The Fern Residency, Jodhpur again.Warm regards
par un voyageur
Publié le 2 janv. 2023 sur Expedia
First of all this property is placed in a dirty location. The experience started at reception where no one available to take the luggage and the person who came to received lugguage asked me "Aap adha saman lelo baki main leta hue" in a rude way.
2. I paid extra money for an additional mattress. After calling 5 times & then fighting with reception, I got the extra mattress after 3 hrs almost at 10:30 PM.
3. I had charges for breakfast approx 2000/-. When I asked them to get my breakfast parcel i.e. 4 Sandwiches, they just handed over me 4 half pieces of sandwiches.
4. Only one small lift works, which increases wait time by minimum 5 mins.
5. Overall worst experience after paying a huge amount for a booking.
Commentaires de Gestion de l’hôtel
12 mars 2023 par General Manager, Gestion de l’hôtel
Dear Valued guest,Thank you for your valued feedback. it is our constant endeavor to provide you with high standards of personalized service and efficiency, however as per your feedback, we realized that we did not meet up to your expectation and sincerely regret the inconvenience caused.Hope for your next visit and personally we will take care it.Warm regards
par un voyageur
Publié le 17 nov. 2021 sur Expedia
Poorly maintained property,not clean and linen were dirty. Not worth it compared to other places
Commentaires de Gestion de l’hôtel
12 mars 2023 par General Manager, Gestion de l’hôtel
Dear Vaiued Guest,We thank you on your encouraging and supportive review. It is great and heart-warming to read of your experience during your time spent with us and we are so pleased we were able to make it memorable. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.Warm regards
par un voyageur
Publié le 6 avr. 2021 sur Expedia
Worst hotel of my trip. Washrooms are so small and dirty. Even rooms are stinky.
