Ratings based on 261 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 24, 2024 on Hotels
The staff , Heidi and Saverin, were outstanding. My reservation has not come through, and they worked tirelessly to make sure that it was retrieved and that I had a room on time
My entire experience was excellent
Comment from Hotel Management
Jun. 25, 2024 by Annika, reception, Hotel Management
Dear Lowry. Thank you so much for the great review. It's nice that our helpful staff made you feel welcome. Thank you and have a wonderful summer!
by A traveller from West Jordan
Posted Jun. 11, 2024 on Expedia
Great staff, great Breakfast!
Comment from Hotel Management
Jun. 13, 2024 by Sanna, Hotel Management
Thank you Anna Lisa for the great feedback! Nice to hear that you had a good time in Vaakuna. Welcome again and have a great summer!
by A traveller
Posted Mar. 17, 2022 on Hotels
Comment from Hotel Management
Mar. 25, 2022 by Sanna, Hotel Management
Kiitos erinomaisesta arvostelustasi John! Tervetuloa uudelleen vierailulle Vaakunaan!
by A traveller
Good, clean and standard hotel
Posted Sep. 25, 2021 on HotelsGood hotel with everything you need on site. The breakfast / sauna and one of the restaurants is weirdly in another part of the hotel which require a walk and another elevator / stairs -but the rooms are spacious and staff at reception very helpful. No room service though, so beware of getting back late due to your work!
Comment from Hotel Management
Oct. 11, 2021 by Sanna, Hotel Management
Thank you for your feedback. Nice to hear that you have enjoyed your stay with us. Room service is only available during opening hours. You can also make preorder and the food will be ready in your room. At the reception we have small kiosk if our grocery store is already closed. Welcome again!
by A traveller
Posted Oct. 23, 2020 on Hotels
by A traveller
Ace of base
Posted Oct. 7, 2020 on HotelsWindows are thin and the noise from the base could be heard from tye cars driving by
by A traveller
Central location, renovation needed
Posted Aug. 18, 2020 on HotelsRoom comfortable and spacy, included terrasse. The hotel itself needs renovation.
Parking comfortable in the same building (11 eur).
The hotel itself needs renovation.
by A traveller
Great Karelian pies, other than that ok
Posted Aug. 12, 2020 on HotelsI loved the fact that they had real Karelian pies and egg butter in the breakfast, some of best ones I've found in hotels anywhere. Other than that it's what these chain business hotels are. Rooms are okay, fairly recently renovated, they're clean, service was ok, check-in and check out quick and the breakfast was a standard average hotel breakfast. Nothing spectacular, but does the job and overall what I expected to get.
Few more minor issues: 1) In the room the pillows were rather uncomfortable (which is of course matter of taste), but on the other hand they often seem to be, I'm suspecting it relates to the fact these types are cheaper. 2) The fact that room thermostat had a very bright green led right across the bed was somewhat annoying as well and made sleeping difficult until I covered it with a shirt (I've seen this in else where as well, which makes me wonder if people who design and build these places actually sleep in the rooms by themselves).
by A traveller
Averagely good, no big expectations
Posted Jan. 23, 2020 on HotelsGood for those who expect only standard conditions and having a stay for a day or 2.
by A traveller
All things considered best choice in Joensuu
Posted Nov. 9, 2019 on HotelsThe good: very central, good saunas and hot tub, breakfast is nice, very quiet and cozy rooms.
The bad: had to change rooms because of plumbing issues. Leaky toilet in 1st room, leaky bidet in 2nd. My colleague’s room’s AC was very noisy. Bumpy old pillows. The cleaning person left the trash on my desk twice during the week.
