Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,2 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
hôtel propre et accueillant
Publié le 30 oct. 2016 sur Hotelshôtel sympathique, qui ne paye pas de mine mais qui est très agréable aux alentours de l'aéroport de Johannesburg
Commentaires de Gestion de l’hôtel
27 juill. 2017
Thanks Fethri
I am glad you enjoyed your stay.......your language lol
par un voyageur
Unsafe
Publié le 13 août 2023 sur HotelsOn 8 August 2023 at 13:21, I called Acre of Africa Guest House to open the gate. They answered and said they will open the gate. In South Africa, too many people have hijacked at gates so I left rather than wait for them to respond. They finally called me back 17 minutes later. - but by then it was too late. Waiting for them to open the gate at night could have resulted in my kidnapping and murder - it's a scary thought. Now they're telling me they won't refund my money because I didn't wait at the gate. It's a terrifying thought - but one we must all remember to stay safe. Always be aware of your surroundings and trust your instincts. - if something doesn't feel right, it probably isn't. And always remember to keep your guard up. Safety first! They care more about money than the guest lives.
Commentaires de Gestion de l’hôtel
13 août 2023 par Acre, Gestion de l’hôtel
We do humbly apologise that the staff member on duty wasn't fast enough to open the gate for you! Our CCTV show that you waited a very short time and you didn't even climb out of car to press the intercom or the big red call button?
par un voyageur de Matola
Publié le 5 nov. 2022 sur Expedia
Staff is untrained and unhelpful. As I walked into reception the manager was shouting at kitchen staff.
Commentaires de Gestion de l’hôtel
5 nov. 2022 par Madelyn, Gestion de l’hôtel
Thank you for your feedback the manager have been dismissed and we are busy training with the new kitchen staff. Feel free to book with us again with our new staff
par un voyageur
Publié le 2 oct. 2022 sur Expedia
Basic facilities that does not work in the rooms booked: kettle, cold shower. They did not see to check if they were fucntion before the room is ready. All the access are a bit strange, and walls are very thin. Overall, not a great stay.
Commentaires de Gestion de l’hôtel
3 oct. 2022 par Madelyn, Gestion de l’hôtel
Totally not true .Our walls are solid clay bricks , mortar and plastered walls .There was/is hot water all the time . all appliances was/is in perfect working order as the rooms and appliances are inspected by an outside company twice a week to verify that appliances are working .
par un voyageur
Publié le 4 juill. 2022 sur Hotels
par un voyageur
Publié le 18 janv. 2019 sur Hotels
Had a great time, accommodation was fantastic and management and staff couldn't be be move helpful.
Commentaires de Gestion de l’hôtel
23 janv. 2019 par kobus, Gestion de l’hôtel
Thanks Matthew, we hope to see you soon again...
par un voyageur
Publié le 3 oct. 2018 sur Hotels
par un voyageur de Denver, Colorado, USA
Enjoyable stay in Johannesburg Area
Publié le 19 oct. 2017 sur HomeAwayThe venue is very pretty and different from other establishments I've been in . Enjoyed it quite a bit. For a site like HomeAway we didn't really expect a hotel-like room, but it was nice.
Recommandé
pour Tout le mondepar un voyageur de Secunda
Perfect situated near Dr EG Jansen school
Publié le 7 août 2017 sur Expedia
Pour : The hotel was near the school were the kids participated in the Schools Netball championships
Emplacement : The hotel was near the school were the kids participated in the Schools Netball championships
I here by would like to express my gratitude to the Staff and owner of the Acre of Africa. Thank you very much for the warm welcome and excellent service. The breakfast serve was wonderfull and enough to start a day full of action on the netball courts
Commentaires de Gestion de l’hôtel
13 août 2017 par kobus, Gestion de l’hôtel
Thanks Nicolette
You were such nice guests, hope we see you again soon......
par Shayne
Lovely, but had to pay for complimentary breakfast
Publié le 18 mai 2017 sur HotelsLovely place, friendly staff, comfortable room. Only problem: they advertised a free buffet breakfast (and the complimentary breakfast was confirmed on our invoice) but they made us pay R50pp for it. Breakfast was not all that great and coffee was bad (instant, not filter). Wifi did not work.
Commentaires de Gestion de l’hôtel
27 juill. 2017
I am sorry for your inconvenience, we did change by bringing in a room only tariff because so many guests asked for a lower price if they didn't take breakfasts therefore you paid only ZAR 595 (43 Usd) for 3 people our special (Normal price R899).(we still pay commission to travel agency) Buffet breakfast at R55 for a really big variety Hot breakfast(9 items) cold breakfast(7 items) yogurt , fruits, 6 serials, Ricofe , Jacobs, rooibos tea, five roses and 3 different juices. Considering a very basic wimpy breakfast is R40 without juice or coffee and other hotels close ask R180 and R120 breakfast I think we give a really big bargain for breakfast as well as this beautiful very clean rooms to stay! Sorry we stopped filter coffee as nobody ever used it with quality coffee like Jacobs .... we will however gladly refund your breakfast as soon as you sent us your banking details!
