Note fondée sur 354 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
93 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Agréable et personnel très sympathique

Publié le 14 mai 2023 sur Hotels
Séjour agréable avec les collègues Le générateur a compensé les coupures d’électricité mais ensuite toutes les prises ne fonctionnaient pas Decoration originale Personnel sympathique et professionnel Merci pour ce séjour
Commentaires de Gestion de l’hôtel
17 mai 2023 par Monicad, Gestion de l’hôtel
Dear Julien,Thank you for taking the time to share your insights based off your recent stay with us.Unfortunately, our Generator does not have the capacity to allow for a fully functional room and I do apologize for this inconvenience. Sadly loadshedding has become a daily struggle.I am delighted to note that you were still able to have an experience "exactly like nothing else" and we all look forward to welcoming you back.Warm regardsMonica da EncarnacaoGuest Relations Manager
5 sur 5
par un voyageur

Séjour agreable

Publié le 13 août 2019 sur Hotels
Séjour agréable, environnement animé dans un quartier sécurisé ( boutiques, restaurants ). Personnel accueillant et aux petits soins. Le seul bemol : dans la partie terrasse en plein air du bar, impossible de fumer avec son " drink ", il faut aller au bout de la rue, et la piscine avec coin fumeur ferme à 18h...
Commentaires de Gestion de l’hôtel
13 août 2019 par Londiwe - GUEST Relations Manager, Gestion de l’hôtel
Dear Sejour, On behalf of the entire hotel TEAM, thank you for sharing you most memorable experience with us during your recent visit to the African Pride Melrose Arch Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are exceptionally lucky to call the Melrose Arch lifestyle development our home – a safe and secure destination where one can eat, play, shop and of course stay in an al-fresco style cosmopolitan environment. Unfortunately the verandah is a non smoking area however we have a pool bar on the first floor where you can smoke. We are so looking forward to your next stay at the African Pride Melrose Arch Hotel, Autograph Collection whenever your travels bring you back to Johannesburg.
5 sur 5
par un voyageur

Publié le 27 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2019 par Londiwe, Gestion de l’hôtel
Dear Mathias, Thank you for taking the time to review your recent experience with us. Providing the highest level of hospitality is our number one priority, and we are thrilled that our TEAM was able to exceed your expectations. We look forward to hosting you again soon! Warmest regards, The TEAM at the African Pride Melrose Arch Hotel, Autograph Collection
5 sur 5
par un voyageur

Publié le 20 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
22 déc. 2018 par Londiwe, Gestion de l’hôtel
Dear Jean-Baptiste, Many thanks for taking the time to review your recent experience with us at the African Pride Melrose Arch Hotel, Autograph Collection. We sincerely value your 5 star rating, and hope to have the pleasure of hosting you again in the near future. Warmest regards, The TEAM at the African Pride Melrose Arch Hotel, Autograph Collection
4 sur 5
par Weiwen

Etablissement reposant et sûr

Publié le 4 janv. 2018 sur Hotels
Hotel aux prestations assez haut de gamme. Chambre agréable bien que pas nickel (dessous de lit très sale notamment) mais confortable. Le quartier est très particulier. Agréable pour dîner et hyper sécurisé (des gardes partout et des grilles pour rentrer dans le quartier de melrose arch) mais donne l'impression d'être enfermé dans une bulle.
Commentaires de Gestion de l’hôtel
24 janv. 2018 par wendy, Gestion de l’hôtel
Thank you for sharing your experience at the African Pride Melrose Arch Hotel. Your feedback regarding the housekeeping issues has been addressed in order to avoid this unacceptable incident. We trust to receive the opportunity to host you again soon. Kind Regards, The TEAM at The African Pride Melrose Arch Hotel We trust to receive the opportunity to host you again soon. Kind Regards, The TEAM at The African Pride Melrose Arch Hotel
5 sur 5
par Mottar

Nice and trendy

Publié le 2 janv. 2018 sur Hotels
Excellent choice for those you choose to visit joburg, nearby shopping area in a very secure neifhboorhood
Commentaires de Gestion de l’hôtel
24 janv. 2018 par wendy, Gestion de l’hôtel
Thank you for sharing your experience at the African Pride Melrose Arch Hotel. We trust to receive the opportunity to host you again soon. Kind Regards, The TEAM at The African Pride Melrose Arch Hotel
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Paris

Bel hôtel, bien situé

Publié le 3 sept. 2017 sur Expedia
Très bel hôtel, situé dans un quartier calme et sécurisé de la ville. Les chambres sont spacieuses et très bien équipées. Le service est impeccable. Quelques restaurants à proximité. Facile donc de sortir le soir pour diner.
Commentaires de Gestion de l’hôtel
5 sept. 2017 par The TEAM at the African Pride Melrose Arch Hotel , Gestion de l’hôtel
Good Day, Thank you for sharing your experience at the African Pride Melrose Arch Hotel through the Guest Satisfaction Survey. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, The TEAM at the African Pride Melrose Arch Hotel
4 sur 5
Recommandé
pour Voyageurs d’affaires
par un voyageur de Paris

Business Trip with a WE.

Publié le 23 août 2017 sur Expedia
Pour : The room are spacious & clean.
Contre : Having a fitness & spa even small center would be appreciated.
Emplacement : Near a small shopping center. Many restaurants & bars in the neighborhood.
A good hotel in Melrose Arch with around a commercial center (small), bars & restaurants in the area. The hotel staff are friendly & the service is good. The rooms & other areas are clean. There are no fitness center or spa in the hotel. For both you need to walk a little bit outside the hotel which is not very practical.
Commentaires de Gestion de l’hôtel
5 sept. 2017 par The TEAM at the African Pride Melrose Arch Hotel, Gestion de l’hôtel
Good Day, Thank you for sharing your experience at the African Pride Melrose Arch Hotel through the Guest Satisfaction Survey. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. The hotel is continuously engaging in research and discussions regarding implementing a suitable solution to a health facility. We trust that in the near future a more convenient resolution will be available or our valued GUESTS. We are fortunate to work hand in with the beautiful Camelot Spa that is situated a stone throw away from the hotel. Should you visit us in the near future kindly enquire at reception regarding this amazing offering. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, The TEAM at the African Pride Melrose Arch Hotel
5 sur 5
par Jean-Luc

Magic

Publié le 17 juill. 2017 sur Hotels
One of the best place I've ever stayed. Modern, calm and clean. A magic room with a beautiful design. Wonderful !
Commentaires de Gestion de l’hôtel
5 sept. 2017
Good Day, Thank you for sharing your experience at the African Pride Melrose Arch Hotel through the Guest Satisfaction Survey. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, The TEAM at the African Pride Melrose Arch Hotel
4 sur 5
par un voyageur

Publié le 23 sept. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2018 par wendy, Gestion de l’hôtel
Good Day, Thank you for your valuable feedback. We trust to receive the opportunity to host you again in the near future. Kind Regards, The TEAM at the African Pride Melrose Arch