Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Équipements de qualité mais services perfectibles
Publié le 22 avr. 2023 sur HotelsHôtel récent avec des équipements de qualité. La chambre est très spacieuse, la literie de qualité, Il est assez éloigné du centre ville. Concernant le service, nous avons été très déçus, peut mieux faire.
Commentaires de Gestion de l’hôtel
3 mai 2023 par Mathabo , Gestion de l’hôtel
Dear ValerieThank You for your valued feedback.We are glad to hear that you are happy with the quality of our Hotel.Our staff always strives to provide excellent service, however we would like to deeply apologize if the service you received did not meet your expectations.Kind Regards
par un voyageur
Endless Service Issues
Publié le 7 déc. 2023 sur HotelsLots of service issues with this hotel. Save yourself the grief and look elsewhere. Definately not worth the money.
par un voyageur
Publié le 2 oct. 2023 sur Hotels
No atmosphere in hotel. Found Spa employess swimming naked in swimming pool. Shokking!!!!!!! Milk sour in room, other room had only cremora. 1 Dirty towel in one of our rooms. Aircon not working.
Dissapointed
par un voyageur
Pleasant
Publié le 21 avr. 2023 sur HotelsNice room with very nice bathroom. Good breakfast.
Commentaires de Gestion de l’hôtel
3 mai 2023 par Mathabo, Gestion de l’hôtel
Dear PatrickThank You for your valued feedback.We are delighted to hear that you enjoyed your stay in Blue Diamond Boutique Hotel, we hope to see you again soon.Kind Regards
par un voyageur
Fabulous staff, brilliant welcome. Orientated well
Publié le 31 mai 2019 sur HotelsAmazing place full of tranquil. Will visit again when we get an opportunity. Very refreshing for the couple that needs time out to themselves. Well priced is worth every cent paid. The place is also well located with malls around with best facilities and easy access to the shops and freeway. 24 hours security visibility at the gate. Building and the yard well maintained and facilities I.e. pool. Secured parking lot visible to the security and reception. Food at the dining room well presented and served according to your preferences. Staff always willing to assist and encourage for more visits, advices on how to make bookings more easy by calling the hotel directly for sure case and secured booking for the future. If willing to book online to do and confirm by the call to avoid disappointments. Taken to the room, shown on how things worked and how to be connected to WiFi also instructions given out on the pamphlet. Room environment cost, comfortable and very neat. Advised on how to get hold of reception staff if needed help or services. Staff showed willingness to continuously improve by asking if our experience was good and to tell them if there was anything we were not happy about. Reception staff was also available and willing to assist as need arised. On the day we left they still asked we could come back and if we do to book for longer stay. In conclusion you have the Best staff running your business as if they owns it, not forgetting that they are also the stakeholders.
Commentaires de Gestion de l’hôtel
1 juin 2019 par Blue Diamond Hotel , Gestion de l’hôtel
Good Morning Nosihle ,
Thank you for a positive feedback, highly appreciated.
We look forward to hosting you again.
par un voyageur
Comfy Stay :)
Publié le 27 mars 2018 sur HotelsFantastic, friendly, clean and good breakfast!
par FISSEHA
Very good
Publié le 30 nov. 2017 sur HotelsVery very poor internet but z front desk staff are very helpful.
Commentaires de Gestion de l’hôtel
5 déc. 2017
Many thanks for your comments we appreciete your feedback. We will review why our Wifi was poor dueing your stay as it is usually very good.
par JD
Great overnight
Publié le 17 juill. 2017 sur HotelsGreat place, nice and close to everything.
Commentaires de Gestion de l’hôtel
19 juill. 2017
thank you for the wonderful feedback. We look forward to having you stay with us again.
par Jayshree
Publié le 21 janv. 2017 sur Hotels
par PETRUS
BEAUTIFUL PLACE
Publié le 27 déc. 2016 sur HotelsTHIS WAS AN AMAZING PLACE WITH VERY FRIENDLY PEOPLE.... WE HAD PAID THROUGH HOTELS .COM FOR ANOTHER PLACE THAT DIDNT EXIST AND IS STILL WAITING FOR THE PAY BACK... I AM VERY SAD THAT YOU CAN BOOK PLACES OUT THAT DOESNT EXIST... THIS WEEKEND WAS A VERY EXPENSIVE ONE BECUASE OF HOTELS.COM THAT WASNT HONEST... PS THE BOOKING WAS FOR VILLA LA VIE IN SILVERLAKES ESTATE...
