Note fondée sur 67 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par MAURICE BODA de STRASBOURG
EXTRAORDINAIRE
Publié le 4 mars 2016 sur HotelsEXTRAORDINAIRE
par un voyageur
Publié le 27 août 2024 sur Hotels
Wonderful friendly, helpful staff, except I had to call in twice to confirm booking as could not be found. Super friendly, helpful staff, beautiful reception, venue, dining room area, amazingly spacious suite!! :-) I would include a dish drying cloth and salt and pepper, possibly Nescafe coffee sachets. Unfortunately the outlook was awful-the building opposite has been neglected and is an eye-sore; its as if the hotel is in a bad part of the city. If fast growing pepper or viburnum trees could be planted next to the hotel property fence, this would create a beautiful vista and block the immensely ugly view, otherwise a fantastic facility with covered parking directly outside the unit with extra covered parking. Thank you.
Commentaires de Gestion de l’hôtel
27 août 2024 par Bronwen, Gestion de l’hôtel
Dear Anonymous, thank you for your review. We appreciate the time you spent giving us valued feedback regarding your experience. We're glad you found the staff to be friendly and helpful, as we continue to strive in terms of customer excellence and service. Your comment regarding the rooms supplies have been shared with the relevant department, all items should have been supplied, and we apologize for any inconvenience caused. It is very unfortunate that we have to look across at the unkept property across the park, regrettably regardless of our pleas with the owner and council, nothing is being done soon enough to improve on the current situation. We have taken your tree suggestion into consideration and truly hope this won't deter you from returning to stay with us in the near future. Hope to see you again soon. Kind regards, Bronwen
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Bronwen, Gestion de l’hôtel
Dear Lucille, we are pleased that you enjoyed your stay with us, and hope that you will return back again soon. Assuring you of our care and attention at all times, as we strive to improve on service excellence in all that we do. Kind regards.
par un voyageur
Great , clean and friendly service
Publié le 5 juin 2024 sur HotelsGreat , clean and friendly service
Commentaires de Gestion de l’hôtel
7 juin 2024 par Bronwen, Gestion de l’hôtel
Thank you for your great score, Herman. We are pleased you enjoyed your stay with us and found the hotel to be clean, great and filled with friendly staff. We truly look forward to having you stay with us again soon.
par un voyageur de Las Vegas
Publié le 18 avr. 2024 sur Expedia
This is a very nice property to stay. It’s convenient to 2 large shopping malls - very close by that have every store available. What I think I liked best about staying at this City Lodge was the staff. They were more than happy to help with any request but then were surprised and so grateful at even the smallest tip offering. They had no expectation of receiving a tip and all seemed to just want to help. This is the kind of place that is memorable because it feels safe and someone is looking out for you. Thank you from a grateful American.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Bronwen, Gestion de l’hôtel
Dear Georgette,Apologies for the very last response, but we wanted to let you know we are pleased you rated us to highly and found our service to meet your expectations. We truly hope you enjoyed the rest of your tour and look forward to seeing you again soon.
par un voyageur
Publié le 21 mars 2024 sur Expedia
Friendly staff, clean and perfect distance from the mall.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Bron, Gestion de l’hôtel
Dear Jessica,Thank you for scoring us an 8/10. We truly hope you enjoyed your stay with us and will return soon again as our valued guest in the near future? Kind regards, Bronwen & the team.
par un voyageur
Pleasing stay
Publié le 10 nov. 2023 sur HotelsPleasing stay, clean and comfortable. Wifi good too.
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Bron, Gestion de l’hôtel
We are pleased that you enjoyed your stay with us and we hope to welcome you back again soon. Best wishes, Bronwen & Team.
par un voyageur
Excellent hotel with apartment / condo suites
Publié le 3 oct. 2023 sur HotelsAbsolutely wonderful premises and the staff is exceptional! I travel across many African countries and have stayed in premium hotels. This hotel has treated me like family and remember me between visits. The manager personally checks in on me several times during stay. Very secure, restaurant is very good and well priced. I highly suggest for business , group or family travels . Safe, clean, friendly, and very quiet.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Bron, Gestion de l’hôtel
Dear Mr. MacPherson,We are delighted that you are satisfied with the hotel and services on offer and welcome you back as our valued guest when next needing to stay in Johannesburg. Safe travels, till we see you again. Warm regards, Bronwen & Team.
par un voyageur
Luxury and mature in one!
Publié le 19 sept. 2023 sur HotelsAmazing modern luxury within a beautiful nature reserve. Awesome and amazing. Relaxing and private.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Bron, Gestion de l’hôtel
Dear Sherry,WOW, we are truly happy to see that you enjoyed your stay with us and cannot wait to have you return to our establishment. Kind regards, Bronwen & Team
