Note fondée sur 56 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2017 sur Hotels
bonne impression
Commentaires de Gestion de l’hôtel
21 sept. 2017
Dear verified traveller,
Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and yuor wonderful comments will be shared with all.
We look forward to welcoming you back to the DAVINCI in the near future.
Kind regards,
Andrew van Hasselt
General Manger
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Andrew van Hasselt, Gestion de l’hôtel
Dear Dr. Stavros,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful rating will be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Andrew van Hasselt, Gestion de l’hôtel
Dear Duncan,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful rating will be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager
par un voyageur
great stay
Publié le 8 août 2024 sur Hotelsit was very good
Commentaires de Gestion de l’hôtel
9 août 2024 par Andrew van Hasselt, Gestion de l’hôtel
Dear eric, Thank you very much for taking the time to share your experience with us on Hotels.com. We truly appreciate all feedback from our valued guests and your review will definitely be shared with all the staff. May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future. Kind regardsAndrew van Hasselt General Manager
par un voyageur
Decepção
Publié le 7 juill. 2024 sur HotelsFiquei decepcionada pois reservei um hotel 4 estrelas, mas está aquém dessa qualificação. O quarto não estava muito limpo, coisas esquecidas do hóspede anterior, papel no chão. O mobiliário é antigo. Tv antiga . Não recebi a garrafa de vinho cortesia . Aspecto positivo: a localização é ótima.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Andrew van Hasselt, Gestion de l’hôtel
Dear Marcia R,Thank you very much for taking the time to share your experience with us. Your feedback is truly appreciated and have been shared with all the relevant management for further consideration. We place a bottle of wine in all rooms when Expedia notifies us that the guest is their VIP or Premiium VIP. I have just looked at your reservation again and there was no mention of that you are an Expedia VIP or Expedia Premium VIP which is why there was no wine in the room for your stay. Thank you again for your feedback.Kind regards,Andrew van HasseltGeneral Manager
par un voyageur
Publié le 25 mai 2024 sur Expedia
Convenient based on it’s close proximity to retail shopping and dining options.
Commentaires de Gestion de l’hôtel
26 mai 2024 par Andrew van Hasselt, Gestion de l’hôtel
Dear Adeyemi,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests and your review will definitely be shared with all the staff. May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future. Kind regardsAndrew van Hasselt General Manager
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2024 par Andrew van Hasselt, Gestion de l’hôtel
Dear richard,Please accept my sincerest apologies for only responding now, we experienced technical problems. We truly appreciate the time it took to give us a review and as you can imagine, we do not like to see a 4/10 rating. In order for us to investigate the further, please could you be so kind as to elaborate on the reason for the rating?Thank you again for your feedback and we look forward to hearing back from you.Kind regards,Andrew van HasseltGeneral ManagerMay you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mars 2024 par Andrew van Hasselt, Gestion de l’hôtel
Dear Alka,Please accept my sincerest apologies for only responding now, we experienced technical problems. Your review is truly appreciated and will be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager
par un voyageur
Publié le 5 janv. 2024 sur Expedia
The customer service was terrible. The staff at times were very rude & unfriendly.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Andrew van Hasselt, Gestion de l’hôtel
Good day Folasade,Thank you very much for taking the time to share your feedback with us. I would like to sincerely apologize for the negative experience that you had with us and the fact that you had to move to two hotel rooms due to the fact that we do not have twin beds in the apartments. I believe you opted to move to the hotel rooms instead of having an extra bed added in the apartment, and I completely understand the frustration the moved caused.Thank you again for your feedback.Kind regards,Andrew van HasseltGeneral Manager
par un voyageur
Publié le 21 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 déc. 2023 par A, Gestion de l’hôtel
Dear Nikita,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests and look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager
