Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Love the place
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Dikhololo, Gestion de l’hôtel
Hi Jana, your positive feedback is music to our ears! Knowing you enjoyed an all-encompassing bush breakaway with us is all we could hope for, and we'd love to have you back soon for another fun holiday .
par un voyageur
Publié le 25 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Dikhololo, Gestion de l’hôtel
Hi Nkosilathi, thank you very much for the positive rating, we really appreciate your support in choosing us for your holiday destination. We hope to host you again for many more holidays.
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mars 2024 par Dikhololo, Gestion de l’hôtel
Hi Michelle, thank you for rating your holiday with us. While we strive to ensure that each guest experience exceeds expectations, we are sorry to see that your stay did not meet your satisfaction. Understanding the specific aspects that resulted in your score will enable us to address them promptly, and we do hope that you will reach out to us directly and let us know. We hope to welcome you back in the future and demonstrate the true level of hospitality that we are known for.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Didnt like the attitude from the ladies at the restaurant not all of them anyways.they communicated very poorly with us.And the other thing is that although there is a map it is impossible for the first timer to follow the directions correctly as the route is explained at the reception but very fast.we got lost several times before we got to our destinations. Otherwise we had a wonderful stay at Dikhololo beside those 2 small challenges hope they will be attended to soon
Commentaires de Gestion de l’hôtel
12 mars 2024 par Dikhololo, Gestion de l’hôtel
Hi Ntshupang, thank you for your review. We are delighted that despite some of the hiccups, you still enjoyed a wonderful holiday with us . We understand the importance of attentive and courteous service, and as such will address your concerns with our team as a matter of urgency. Looking forward to exceeding your expectations during your next visit!
par un voyageur
Publié le 27 déc. 2023 sur Hotels
Walls of the units ate too thin we could hear the neighbours early morning and late evenings. Utilities at facilities was too little for the huge accommodation one had to book everything in advance and most of the time the utilities was already booked. Gym only allowed 4 people at a time , tennis only 2 people.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Dikhololo, Gestion de l’hôtel
Dear Guest, thank you for sharing your experience. We apologise for the inconvenience with the noise and limited utilities. We'll review and enhance our booking system to ensure better access. Your feedback is vital, and we're committed to improving these aspects for a more enjoyable stay. We appreciate your understanding and hope to welcome you back for a better experience.
par un voyageur
Accommodation
Publié le 8 déc. 2023 sur HotelsThe accommodation was very disappointing, the bed was very old and falling inwards in the middle, the bedding did not look clean, the room did not seem clean enough
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Dikhololo, Gestion de l’hôtel
Hi Refentse, thank you for your review. We are saddened to find that your holiday fell short of your expectations, but can assure you that this is unlike our usual service standards. Your concerns have been noted, and we look forward to your next visit, for you to enjoy the improvements we have been making .
par un voyageur
Publié le 25 nov. 2023 sur Expedia
par un voyageur
Publié le 10 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Dikhololo , Gestion de l’hôtel
Hi KR, it's always such a pleasure to receive such as yours from our valued guests. We're over the moon knowing you had an amazing time at our magical, adventure-filled resort . We hope you'll be back to enjoy another authentic bush experience again very soon!
par un voyageur
Dikhololo wonderful family experience
Publié le 3 mai 2023 sur HotelsThe resort is amazing, everything you need is for a fun filled family holiday.
The cost of common activities are free and certain carries an affordable cost.
The animals roam the entire resort.
The downside is the soundproofing required in the units as you can hear the adjoining units. However you spend minimal time at the units as you will be out enjoying what the resort offers.
Also the last 11km of municipal road to get is a dirt road and difficult to navigate with a small vehicle . However once at the resort, your wouldn’t regret your decision to holiday with them.
Commentaires de Gestion de l’hôtel
4 mai 2023 par Dikhololo , Gestion de l’hôtel
Hi Clinton, we really appreciate you taking the time to leave us this valuable feedback . You've perfectly encapsulated the kind of authentic experience we aim to provide, and we're so excited that you got to spot some wildlife as well. We are sorry for the aspects that weren't entirely to your liking, but are exploring ways to best curb this. It was such a pleasure hosting you, and we cannot wait for your next memorable family getaway with us .
par un voyageur
Fantastic
Publié le 29 avr. 2023 sur HotelsBrilliant option for a small break. Facilities are excellent and very well kept.
Commentaires de Gestion de l’hôtel
4 mai 2023 par Dikhololo , Gestion de l’hôtel
Thanks so much, Zubair! It's always rewarding to see that we've exceeded the expectations of our awesome guests, from great entertainment all the way through to the best in holiday comfort . We loved hosting you and cannot wait to welcome you back.
