Note fondée sur 84 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Kay, Gestion de l’hôtel
Dear Geoffroy,Thank you for your stellar rating! We appreciate your feedback and are thrilled to know you had a great experience.Looking forward to welcoming you back soon!Best regards,Kay
par un voyageur
Publié le 28 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2023 par Kay , Gestion de l’hôtel
Dear Norbert,Thank you for sharing your recent experience at Hyatt House Rosebank. We appreciate your honesty and value your feedback deeply.Your rating is important to us, and we're sorry that we fell short of your expectations during your stay. Please rest assured that we're taking your comments seriously and actively addressing the areas you've highlighted.We apologize for any inconveniences you encountered and are committed to ensuring that your next visit is much improved.If you'd like to discuss your stay further or have additional feedback to share, please feel free to reach out directly.Thank you for choosing Hyatt House Rosebank. We look forward to the opportunity to welcome you back for a better experience.Best regards,
par un voyageur
Publié le 24 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Kay, Gestion de l’hôtel
Dear Jean-Francois,Thank you for taking the time to provide us with a rating for your recent stay at Hyatt House Rosebank. We appreciate your feedback and are delighted to know you had a positive experience.We look forward to the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to share.Warm regards,Kay
par un voyageur de SAN ZENO NAVIGLIO
Publié le 19 août 2024 sur Expedia
personale molto cordiale e pulizia buona.
purtroppo la ns suite con due camere aveva un terribile odore di fogna. cucina accessoriata per essere usata ma senza il necessario per la pulizia piatti etc (in tutti gli
hyatt house in cui siamo stati negli USA ci hanno
sempre dato kit con pastiglie lavastoglie, detersivo piatti, carta da cucina e strofinacci)
aggiungerei appendiabiti alla zona cucina soggiorno e specchio vicino ad una presa per quando si vuole usare il phon visto che in bagno non è possibile usarlo.
all’interno della struttura permane un profumo fortissimo
che diventa fastidioso dopo poco.
possibilità di usare la laundry con lavatrice e asciugatrice gratuita. purtroppo permettono pgm lunghi e pertanto se è un hotel di appoggio alla visita della città non sono utilizzabili se non a tardissima serata a meno che stiate le ore in hotel.
parcheggio e sicurezza interna molto valida.
colazione buona anche se i croissant non sembravano molto freschi. migliorabile sicuramente.
in agosto piscina inutilizzabile perché troppo fredda e poco pulita.
Commentaires de Gestion de l’hôtel
28 août 2024 par Kay, Gestion de l’hôtel
Dear Chiara,Thank you for your detailed feedback. We’re pleased to hear you found our staff friendly and appreciated the cleanliness and security of our property.We regret to learn about the issues you experienced with the sewer smell in the suite and the lack of cleaning supplies in the kitchen. Your suggestions for additional amenities and improvements are valuable, and we will review them for future enhancements. We also note your comments on the swimming pool and breakfast and will address these with our team to improve the guest experience.Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better stay in the future.Best regards,Kay
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Kay, Gestion de l’hôtel
Dear Patricia,Thank you for the stellar rating! We’re thrilled you had a great experience at Hyatt House Rosebank.Looking forward to welcoming you back!Best regards,Kay
par un voyageur
Publié le 13 août 2024 sur Expedia
Nos quedamos en el Hyatt House Johannesburg, en una habitación con dos recámaras, y una cocina. Muy limpio, bonito, cómodo, camas cómodas. Buen desayuno, y personal muy amable. Lo recomendamos ampliamente.
Commentaires de Gestion de l’hôtel
16 août 2024 par Kay, Gestion de l’hôtel
Dear Alicia,Thank you for the stellar rating and wonderful feedback from your stay at Hyatt House Rosebank. We're thrilled to hear that you enjoyed the comfort, cleanliness, and hospitality. It's great to know you had a pleasant experience with our breakfast and found our staff to be friendly.We appreciate your recommendation and look forward to welcoming you back!Best regards,Kay
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Kay, Gestion de l’hôtel
Dear Andre,Thank you so much for the fantastic rating! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon.Best regards,Kay
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Wow the service was excellent. Friendly staff from reception, Ephraim was very friendly and very professional by explaining to us how the hotel operates.
Rooms were clean ,atmosphere was very cossy.
Our 1st night we enjoyed dinner at the restaurant, breakfast was great.I would prefer to come again for the stay and recommend the hotel.
Excellent service
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kay , Gestion de l’hôtel
Dear Mariam,Thank you for your wonderful feedback.We are delighted to hear that you found the service excellent and our staff, especially Ephraim, friendly and professional. It’s great to know you enjoyed the clean rooms, cozy atmosphere, and dining experiences at our restaurant.We look forward to welcoming you back for another stay and appreciate your recommendation.Sincerely,
par un voyageur de Torrance
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Kay, Gestion de l’hôtel
Dear Hideki,Thank you for the stellar rating from your stay at Hyatt House Rosebank. We're delighted to know you had a great experience with us and appreciate your positive feedback.We look forward to welcoming you back soon!Best regards,Kay
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Kay, Gestion de l’hôtel
Dear Ary,Thank you for the stellar rating from Hyatt House Rosebank! We're delighted you had a great stay with us and appreciate your feedback.Best regards,
