Note fondée sur 87 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
4,7 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Hôtel très appréciable

Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par The Hyatt Team, Gestion de l’hôtel
Dear Catherine,Thank you for your response and the great feedback you have shared with us.I'm pleased to learn that we have met your expectation.Sincerely,The Hyatt Team
5 sur 5
par un voyageur

Publié le 25 juin 2024 sur Expedia
Tout était parfait, belle chambre très propre, bon petit-déjeûner et personnel à l'écoute et sympathique. Juste une petite remarque : le bar et le restaurant ne servent pas d'alcool et ça n'est pas mentionné dans détail de l'hôtel, ce serait bien de le préciser.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Atef Soliman , Gestion de l’hôtel
Thank You for taking some time out of your day to post your great feedback regarding our hotel. Your feedback has been shared with the team and we are most appreciative. Hope it won't be too long before your next visit - Kind Regards, Atef Soliman, Cluster Hotel Manager
3 sur 5
par un voyageur

Sandton

Publié le 25 sept. 2024 sur Hotels
Stayed 6 nights in a 1 bedroom suite. Initial suite was on the 2nd floor facing the boundary/neighbouring property, the suite was unbearably warm with 1 aircon in the bedroom cooling only the bedroom. I requested for a room change and was offered a suite on the 1st floor facing the pool, this suite was much cooler, however was located directly below the gym.. running on the treadmill was clearly audible in my suite. The suite was clean, neat & tidy, shower cubicle a bit too small, bedroom a bit tight as well,ok for 1 person, mattress a bit firm, kitchen well equipped, I definitely suggest that the owners invest in quality pillows and new towels. . these are a must. The rooms need soundproofing as well. Breakfast was excellent with a varied selection over the 6 days. Having a halaal kitchen made my stay worthwhile! Ordered dinner once… the food was outstanding! .. authentic Indian cuisine.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par The Hyatt Team., Gestion de l’hôtel
Good day,Thank you for staying with us but more importantly providing us with the important feedback, we are sorry to learn that you have not have a great experience regarding your room. We will follow up on those concerns raised and make sure they are properly addressed.Sincerely,The Hyatt Team.
5 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
So welcoming and friendly staff especially Uncle Bruce . Felt like home
Commentaires de Gestion de l’hôtel
25 sept. 2024 par The Hyatt Team., Gestion de l’hôtel
Dear Freda,Thank you for taking some time out of your day to post your great feedback regarding your hotel.Your feedback has been shared with the team and we are most appreciative. Hope it won't be too long before your next visit.Sincerely,The Hyatt Team.
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par The Hyatt Team., Gestion de l’hôtel
Dear Salim,Thank you for taking time out of your day to post your great feedback regarding our hotel. Your feedback has been shared with the team and we are most appreciative. Hope it won't be too long before your next visit.Sincerely,The Hyatt Team.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
Equipe simpática e prestativa. Café da manhã muito bom!
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Hyatt Team., Gestion de l’hôtel
Dear Cleny,Thank you for taking time out of your day to post your great feedback regarding our hotel.Your feedback has been shared with the team and we are most appreciative. Hope it won't be too long before your next visit.Sincerely,The Hyatt Team.
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par The Hyatt Team., Gestion de l’hôtel
Dear Celia,Thank you for your great feedback you have shared with us. I'm pleased to learn that we have met your expectations.Sincerely,The Hyatt Team.
5 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par The Hyatt Team., Gestion de l’hôtel
Dear Zakariya,Thank you for your response. I'm pleased to learn that we have met your expectations.Sincerely,The Hyatt Team.
4 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par The Hyatt Team., Gestion de l’hôtel
Dear Amilcar,Thank you for your response. I'm pleased to learn that we have met your expectations.Sincerely,The Hyatt Team.
5 sur 5
par un voyageur

Hotel incrível

Publié le 7 sept. 2024 sur Hotels
Hotel muito bom! Chuveiro maravilhoso, quarto com ótima infraestrutura e um café da manhã perfeito! Mulheres, o secador de cabelo é o melhor que já vi na vida! Rsrs super recomendo!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Hyatt Team., Gestion de l’hôtel
Dear Maiara,Thank you for your response and great feedback you have shared with us. I'm pleased to learn that we have met your expectations.Sincerely,The Hyatt Team.