Note fondée sur 63 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Michelle Bingham - Sales and Marketing Manager , Gestion de l’hôtel
Thank you for the great review. Looking forward to hosting your next stay.
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Michelle Bingham - Sales and Marketing Manager , Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par Charity, Gestion de l’hôtel
Good day Guest,Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated! Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards Charity Mabuza Rooms division Manager
par un voyageur
Great stay in South Africa
Publié le 8 oct. 2023 sur HotelsExcellent stay. Staff amazing, location and facilities oustanding. Will come back.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Kathleen , Gestion de l’hôtel
Dear LucasThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager
par un voyageur
Voco
Publié le 21 juill. 2024 sur HotelsService was excellent in general and location was fantastic.
I was disapointed by front desk. They forgot to send a car to pick me up after a meeting. They forgot to email invoice after check out.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Michelle Bingham - Sales and Marketing Manager , Gestion de l’hôtel
Good day Paul Thank you for staying with us, we will investigate what happened, and we hope that you will consider us for your next trip.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The hotel is located in a lovely and safe neighborhood. There is a bank across the street with several ATMs which makes it easy to get money. The hotel has great security. You need a room key to get to the elevators and to access your floor once in the elevator. The hotel is modern with all of the comforts you need. Our room was spacious with 2 double beds and 2 leather armchairs and a desk. The bathroom is spacious with a large walk in shower. They provide free bottled water in the room daily. There's a restaurant on the premises called Proud Mary where you can have meals throughout the day. It's a very popular restaurant for dinner so the staff advised us to make dinner reservations in advance, which we did. The food is good. The staff is very nice and helpful. The only issues I had was that I wanted to mail postcards which already had stamps on them but none of the staff could tell me where I could mail them and the front desk staff wouldn't mail them for me. Front desk staff also won't change money for smaller bills.
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Lovely stay! This was our launching point for a longer visit and the hotel was a wonderful bookend for our trip. We will certainly be back.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Michelle, Gestion de l’hôtel
Thank you for the great review. Looking forward to your next visit. Michelle Bingham Sales and Marketing Manager.
par un voyageur
Ótimo hotel
Publié le 21 juin 2024 sur HotelsExcelente estadia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Charity, Gestion de l’hôtel
Good day Otimo,Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated! Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards Charity Mabuza Rooms division Manager
par un voyageur
Publié le 1 juin 2024 sur Expedia
Our stay at the Voco at Rosebank was wonderful! We had 2 room and both were modern clean with comfortable beds. One of our rooms was a larger corner room with floor to ceiling windows and a large, gorgeous bathroom with a freestanding tub—so luxurious! Breakfast at the hotel restaurant was included with our booking. The food was very high quality, plated beautifully and delicious! We felt very safe at the hotel and walked to other restaurants close by on 2 nights. A very nice mall is also just a few steps away. The hotel staff was very helpful and set up our airport transportation for us. I highly recommend staying at the Voco.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Charity, Gestion de l’hôtel
Good day sonya,Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated! Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards Charity Mabuza Rooms division Manager
par un voyageur
Publié le 31 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par Charity, Gestion de l’hôtel
Good day Matilde.Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated! Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards Charity Mabuza Rooms division Manager
