Note fondée sur 72 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Michelle Bingham - Sales and Marketing Manager , Gestion de l’hôtel
Thank you for the great review. Looking forward to hosting your next stay.
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Michelle Bingham - Sales and Marketing Manager , Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par Charity, Gestion de l’hôtel
Good day Guest,Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated! Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards Charity Mabuza Rooms division Manager
par un voyageur
Great stay in South Africa
Publié le 8 oct. 2023 sur HotelsExcellent stay. Staff amazing, location and facilities oustanding. Will come back.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Kathleen , Gestion de l’hôtel
Dear LucasThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Great location great hotel
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lihle , Gestion de l’hôtel
Dear Milad, thank you for sharing your valuable feedback! We're thrilled you loved the hotel and location. We appreciate your constructive feedback. We look forward to welcoming you back soon! Kind Regards, Thembelihle Mposula, Assistant Front Office Manager
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lihle , Gestion de l’hôtel
Dear Rosalind, thank you for sharing your valuable feedback! We're thrilled you loved the hotel. We hope to welcome you back in the near future. Kind Regards, Thembelihle Mposula, Assistant Front Office Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Staff, location, dining, breakfast, shopping, room, upgrade
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lihle , Gestion de l’hôtel
Dear Jeffrey, Thank you for the amazing feedback and highlighting so many aspects of your, from our staff and location to dining, breakfast and shopping options. We are delighted that you enjoyed your room, and the upgrade provided, it's always our goal to make every part of your stay exceptional. We hope to welcome you back soon for another great visit. Kind Regards, Thembelihle Mposula Assistant Front Office Manager
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lihle , Gestion de l’hôtel
Dear Dionisio, thank you for sharing your valuable feedback! We're thrilled you loved the hotel. We appreciate your input and hope to welcome you back in the near future. Kind Regards, Thembelihle Mposula, Assistant Front Office Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Great place to stay- very friendly and helpful staff. Safe. Attached restaurant is the best place to eat in the area.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lihle , Gestion de l’hôtel
Dear Nathan, Thank you for sharing your valuable feedback! We're thrilled to hear that you loved the restaurant together with our hotel and not forgetting our brilliant team. Our team works hard to create a memorable dining experience and provide an exceptional service. We hope to welcome you back soon! Kind Regards, Thembelihle Mposula, Assistant Front Office Manager
par un voyageur
Publié le 16 août 2024 sur Expedia
Finally a new, upscale and affordable hotel in Rosebank. It’s secure and in the middle of restaurants and shopping. The hotel is great but the restaurant could be improved - food is too complicated and there is no real identity on the menu. Staff are super nice but could be slightly more attentive.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Lihle , Gestion de l’hôtel
Dear Eric, thank you for your thoughtful feedback. We're delighted to hear that you enjoyed your stay and appreciate the location and security of the hotel and not forgetting the friendliness of the staff. We value your input on the restaurant and will take into consideration as we refine our menu to offer a more cohesive and enjoyable dining experience. Your comments on attentiveness will also help us improve our service. We hope to host again in the future and provide an even better experience. Kind Regards, Thembelihle Mposula, Assistant Front Office Manager
