Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par eric de Thoronet
Publié le 20 févr. 2016 sur Hotels
Manque du double vitrage car très proche gare de bus et artère très passante et bruyant même la nuit, sinon très bon hôtel de standing. Voilà pourquoi les notes.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Gloria Kamuanya, Gestion de l’hôtel
Good day Maureen,I am so sorry to hear that you did not enjoy your stay with us, can you please give us more information on what was terrible and what we can improve on. Your feedback is highly appreciated and thank you so much for coming to stay at our hotel.
par un voyageur
Publié le 12 mai 2024 sur Expedia
Well the food choices was very small. Being a vegan their wasn't many choices. But a nice manager there did try to help but it just didn't work out.
Commentaires de Gestion de l’hôtel
13 mai 2024 par Gloria, Gestion de l’hôtel
Good day,Thank you so much for the feedback, I am sorry that we did not have enough options for you, I will speak to the Restaurant manager and we will look into this matter. We apologize for the inconvenience caused, but we will look into this.Many thanksGloria Kamuanya
par un voyageur
Publié le 11 mai 2023 sur Hotels
par un voyageur
Supportive and comfortable
Publié le 23 avr. 2023 sur HotelsSupportive
par un voyageur
Publié le 27 sept. 2022 sur Expedia
Just love the building and the area it is located
par un voyageur
Publié le 27 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2022 par Gloria, Gestion de l’hôtel
Good day Nikki,Thank you so much for the Wonderful feedback and we hope to see you again soon.Many thanksGloria Kamuanya
par un voyageur
Publié le 1 avr. 2022 sur Hotels
par un voyageur
Nice hotel
Publié le 6 juill. 2021 sur HotelsCommentaires de Gestion de l’hôtel
7 juill. 2021 par Gloria, Gestion de l’hôtel
Good morning Cleopas,
I hope this email finds you well,
Thank you so much for the wonderful feedback and we hope to see you again soon.
Many thanks
Gloria Kamuanya
par un voyageur
My stay at Manhattan
Publié le 1 juill. 2021 sur HotelsThe hotel is clean, people friendly, food very nice but services are very slow. The bed was to bad and very uncomfortable, too hard whether is of poor quality or too old and needs a replacement. The electronic card unlock for doors was a mess as one keep on taking it for activation. The whole place has one beer/ Wine openner. In a nutshell the mansgement is either slugish, poor or just tired
Commentaires de Gestion de l’hôtel
1 juill. 2021 par Gloria, Gestion de l’hôtel
Good morning Anonymous,
I hope this email finds you well,
Thank you very much for the feedback. I apologize for what had happened and this is not the service we intend to service. we will look into everything that you have mentioned and we will work to improve every aspect. we appreciate the feedback because it helps us improve and know what our Guests thinks of our hotel.
we apologize for your experience and we hope that your stay will be better on your next stay. please accept our apology and give us another chance. we will definitely work on the things that you have mentioned and will make our place better for your next stay.
Thank you and see you again soon.
Many thanks
Gloria Kamuanya
Manhattan Hotel Team
