Note fondée sur 397 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juin 2024 sur Expedia
Hôtel avec accès direct a Montécasino, chambre correct avec un enfant ,petit déjeuner exceptionnel
Commentaires de Gestion de l’hôtel
30 juin 2024 par Paul Muswede, Gestion de l’hôtel
Dear Magali, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager
par un voyageur
Publié le 28 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Paul Muswede, Gestion de l’hôtel
Dear Manon,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager
par un voyageur
Publié le 28 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2023 par Julian Joubert, Gestion de l’hôtel
Good day EdwardThank you for taking the time to complete a review on the Palazzo Hotel. Your comments are greatly appreciated and we are delighted that the team were able to meet your requirements and that your stay was a memorable one.We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back.Kind RegardsJulian JoubertRooms Division ManagerThe Palazzo
par un voyageur
Publié le 19 févr. 2022 sur Hotels
Tout est bien sauf le service au bar
Commentaires de Gestion de l’hôtel
24 févr. 2022 par Julian Joubert, Gestion de l’hôtel
Thank you for taking the time to complete a review on the Palazzo Hotel.
Please accept my sincere apology for the poor service you received from our bar, this will be addressed with the head of the department so that we can improve on this service, thank you for bringing this to our attention.
We are delighted that the rest of your stay was enjoyed and that the poor service from the bar did not damper you stay with us.
We hope that your next stay is planned for the near future as we look forward to welcoming you back.
Kind Regards
Julian Joubert
Rooms Division Manager
The Palazzo
par un voyageur
Tres bien pour 1 à 2 jours maximum
Publié le 28 févr. 2018 sur HotelsDommage que le wifi soit limité chaque jour.
Commentaires de Gestion de l’hôtel
1 mars 2018 par Julian Joubert, Gestion de l’hôtel
Dear Julien,
Thank you for taking the time to complete a review on the Palazzo Hotel.
Your feedback is highly appreciated, without this we would not know if our guests left feeling satisfied with their stay.
We are happy that the team were able to meet your requirements and that your entire stay was a memorable one. Please accept my apology for the concern raised about WiFi, please note that this is currently under review.
We hope that your next stay is planned for the near future as we look forward to welcoming you back.
Kind Regards
Julian Joubert
Rooms Division Manager
The Palazzo
par un voyageur
Publié le 5 avr. 2017 sur Hotels
par un voyageur
Publié le 26 déc. 2024
Lovely place for families
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Elliot, Gestion de l’hôtel
Dear Mrs Charlotte,Thank you for taking your valuable time to complete our review. Your feedback is of great importance.We are delighted that you enjoyed your stay with us. Our hospitable team is looking forward to hosting you again.We do hope that you visit again. Thank you for your continued support.Kindest Regards,Elliot
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Elliot, Gestion de l’hôtel
Dear Mr Pruitt,Thank you for taking your valuable time to complete the review. Your feedback is greatly important to us; it helps us to grow as an establishment.We are glad you loved the hotel and eateries on the precinct. Please accept our sincere apologies for the delay in taking the pressing iron and hair dryer to your room. We trust that you will give us another opportunity to redeem ourselves.Kindest Regards,Elliot
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Elliot, Gestion de l’hôtel
Dear Mr. Andrew,Thank you greatly for taking your valuable time to complete the review. Your feedback is of immense importance to us.We are delighted that you had wonderful stay with us. We strive to make each and every stay a memorable experience.We look forward to hosting you again.Kindest Regards,Elliot
