Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Nonhlanhla, Gestion de l’hôtel
Dear MilaThank you for taking the time to rate us. We are truly grateful for your positive review. Your feedback is invaluable and helps us continue to improve our services.
par un voyageur
Publié le 22 mars 2024 sur Hotels
Bel hôtel,
Parking sous sol gratuit
Buffet petit déjeuner correct
Chambre spacieuse, propre
Wifi ok
La piscine mérite un traitement contre les algues
Commentaires de Gestion de l’hôtel
25 mars 2024 par Radisson Hotel OR Tambo Team, Gestion de l’hôtel
Dear LionelThank you for taking the time to complete our guest satisfaction survey. We are so happy to see you enjoyed your stay with us.We apologise for the concerns you have shared about the swimming pool at our hotel. We have addressed the issues you have raised with the relevant department, and I assure you we are working diligently to ensure that we work tirelessly to maintain the proper standard.We hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.Kind regards, Radisson Hotel & Convention Centre Johannesburg, O.R Tambo
par un voyageur
Not a good experience !
Publié le 20 févr. 2018 sur HotelsTERRIBLE ! we arrived and they couldn’t find our booking... one of the managers asked an employee to check us in while they were sorting everything out... well she refused ! He asked her three times !! in the end she’s left shouting and crying, I had never seen that in my whole life what a shame ! We had very loud music until 1 am and couldn’t rest !! Not a 4 star hotel but an two ! Oh and to put the cherry on top... the shower was disgusting !!!
par Christel de Toulouse
Johannesburg
Publié le 15 févr. 2015 sur HotelsChambre calme et confortable.
Repas excellents mais service trop long.
Salle de gym bien équipée mais salle à cause de travaux.
Service de navette très efficace.
Personnel extrêmement chameururex et servaible.
par un voyageur de Durham
Publié le 17 sept. 2024 sur Expedia
Expecting hotel to be closer to AIRPORT;
Other wise enjoyable stay
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Thembeka Mahlangu, Gestion de l’hôtel
Dear HarveyThank you for taking the time to share your experience with us. We are so pleased to see you enjoyed your stay.On behalf of our entire team at Radisson Hotel & Convention Centre Johannesburg, O.R Tambo, we thank you for choosing our hotel and look forward to welcoming you back!Kind regards, Radisson Hotel OR Tambo Team
par un voyageur
Publié le 7 sept. 2024 sur Hotels
It was on ok stay i guess, we requestedvan iron on check in.Never arrived on the day.Then we ordered room service..The grilled chicken was terrible.Far from grilled, very bland, unspiced..definitely didnt enjoy it..left it after one bite.Ordered a side of mash, tasteless....just boiled potatoes, mashed and water added to it...no salt, no butter, no milk..awful.
The room didnt have a proper shower, but a bath shower,didnt see this on the pics.Prefer a proper shower.
The iron was requested again and arrived after a very very long time. Requested a ported tool forever and we had to get the shuttle so had to take the bags on our own.
So all in all not a well rounded happy experience.Could have been much better.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Thembeka, Gestion de l’hôtel
Dear Jaynard Bharath SinghThank you for taking the time to complete our guest satisfaction survey.On behalf of our entire team at Radisson Hotel & Convention Centre Johannesburg, O.R Tambo, We apologise for the concerns you have shared about your experience at our hotel. We have addressed the issues you have raised with our team and I assure you we are working diligently to ensure a similar situation does not reoccur.We hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.Kind regards, Radisson Hotel & Convention Centre Johannesburg, O.R Tambo
par un voyageur
Publié le 7 sept. 2024 sur Expedia
The staff at reception are always very helpful and I appreciate the Expedia VIP upgrade that they give me
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Thembeka, Gestion de l’hôtel
Dear LuciaThank you for taking the time to complete our guest satisfaction survey. We are so happy to see you enjoyed your stay with us.We always enjoy reading about our guests' wonderful experiences with us.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Thembeka, Gestion de l’hôtel
Dear VeronicaThank you for taking the time to rate your stay with us.We are pleased to see you enjoyed our hotel facilities.On behalf of our entire team, we look forward to welcoming you back, thank you for choosing our hotelKind RegardsRadisson Hotel OR Tambo Team
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Nonhlanhla, Gestion de l’hôtel
Dear RobertThank you for taking the time to rate us. We are delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and helps us continue to improve our services. We look forward to welcoming you back in the future.Kind RegardsRadisson OR Tambo
par un voyageur
Publié le 5 sept. 2024 sur Hotels
This hotel has ambitions to be a luxury hotel. It probably has been. But now the furniture and textiles are worn out, the flowers indoors has seen its best days, the supply in the small bar in the lobby is very bad. Birds were flying indoors eating from the buffe but no one seemed to bother. The pool had green algiers.
When I checked in at 4.30 pm (3 pm is the check in time) the room wasn't available. Suddenly they found a room but in a lower standard and gave it to me. But the staff in at the reception was very courtesy.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Nonhlanhla, Gestion de l’hôtel
Dear AndersThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Kind RegardsRadisson OR Tambo
