Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Nonhlanhla, Gestion de l’hôtel
Good Day Savi.Thank you for taking the time to respond to our survey around your stay! We appreciate it and will use this to help us improve our service. We hope to welcome you back soon. Cheers, Nonhlanhla
par un voyageur
Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Nonhlanhla, Gestion de l’hôtel
Hey hey MelanieThank you for taking the time to respond to our survey around your stay! We appreciate it and will use this to help us improve our service. We hope to welcome you back soon. Cheers, Nonhlanhla
par un voyageur
Publié le 25 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Nonhlanhla, Gestion de l’hôtel
Hey hey Rockstar!Thank you for taking the time to respond to our survey around your stay! We appreciate it and will use this to help us improve our service. I am pleased to see that we were able to make memorable RED moments for youWe hope to welcome you back soon. Cheers, Nonhlanhla
par un voyageur
Publié le 21 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Nonhlanhla, Gestion de l’hôtel
Hey hey Rockstar!Thank you for taking the time to respond to our survey around your stay! We appreciate it and will use this to help us improve our service. I am pleased to see that we were able to make memorable RED moments for youWe hope to welcome you back soon. Cheers, Nonhlanhla
par un voyageur
Publié le 10 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Nonhlanhla, Gestion de l’hôtel
Hey hey Rockstar!Thank you for taking the time to respond to our survey around your stay! We appreciate it and will use this to help us improve our service. I am pleased to see that we were able to make memorable RED moments for youWe hope to welcome you back soon. Cheers, Nonhlanhla
par un voyageur
Ok stay
Publié le 19 févr. 2024 sur HotelsAverage hotel
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Nonhlanhla, Gestion de l’hôtel
Hey hey Michael.Thank you or choosing RED.Hope to see you soon.Nonhlanhla Manaka
par un voyageur
Shocking. Go elsewhere.
Publié le 6 févr. 2024 sur HotelsHands down the worst hotel i have stayed in for 10+ years.
Room was filthy. Dust bunnies everywhere. Everywhere. Hair all over the shower. Even after the first day of house keeping i had to clean it myself.
Noise from the rooftop bar (bass and chair scraping).
I sent in laundry and had it returned with labels on each item secured by 6 - 15 staples. Reception said “sorry”. I returned the laundry and insisted they remove the staples as i wasnt going to be liable for any damage.
Restaurant kitchen is all shouting and screaming and service is non-existent in between the staff watching videos or having calls on speaker phone.
This hotel capitalises on its location but is totally horrid. Avoid at all costs. Go to Voco, Holiday Inn or Hyatt House rather.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Team RED, Gestion de l’hôtel
Dear Tom, Firstly, we would like to extend our sincerest apologies for the disappointing experience you encountered during your recent stay at Radisson RED Rosebank. Your feedback is incredibly valuable to us, and we are deeply sorry to learn that we fell short of meeting your expectations.Please rest assured that we have taken your concerns very seriously and have addressed them promptly with our team. Your feedback regarding the cleanliness of your room, noise disturbances from the rooftop bar, and the issues with our laundry service and restaurant operations have been thoroughly investigated, and appropriate measures are being taken to prevent any recurrence of these issues in the future.We understand the importance of providing a comfortable and enjoyable stay for all our guests, and it is truly disheartening to hear that we failed to deliver on this occasion. We take great pride in the service and quality of our hotel, and it is clear that we have not met the standards that we strive to uphold.In light of the inconvenience you experienced, our team have emailed you directly to extend a sincere apology and offer you a complimentary stay with us as a token of our appreciation for your feedback and as an opportunity for us to regain your trust. We hope that you will give us another chance to exceed your expectations and provide you with the exceptional experience that you deserve.Cheers, Team RED.
par un voyageur
Publié le 28 déc. 2023 sur Expedia
New property in a great location walkable to mall and they have a shuttle that takes you to both malls. The rooms are quite small unless you upgrade to a suite. Priced well. Very friendly staff. Nice rooftop bar.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Team RED, Gestion de l’hôtel
Hey Kia, Thank you for stopping by with this great feedback. We're so happy that we contributed to making your trip special. You rock!Cheers,Team RED
par un voyageur de Johannesburg
Publié le 17 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Nonhlanhla, Gestion de l’hôtel
Dear KaveriThank you for taking the time to respond to our survey around your stay!We appreciate it and will use this to help us improve our service. We look forward to welcoming you back.Nonhlanhla Manaka
par un voyageur
Publié le 12 nov. 2023 sur Expedia
Top Class hotel, amazing service and elegant rooms.
I enjoyed my stay there, I would definitely come back here!
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Nonhlanhla, Gestion de l’hôtel
Hey hey Rock Star!Thank you for taking the time to leave a review around your stay and providing us with your feedback!I am pleased to see that we were able to make memorable RED moments for you.We hope to welcome you back soon.Cheers,Nonhlanhla Manaka
