Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
2,7 Service et personnel
5,0 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Expedia
I would never wish anyone the experience we had in this placê. It should never be called lodge for backpackers or whatever.. we have never been in a such a placê like this.. despite being in backpackers places in many other countries. Even if it was for free it would be expensive. Unhygienic room and bathroom, the hygien paper nearly to finish and even dirty, toilet leaking water, the shower not heating enough to bê warm as it was Winter. As it was not enough the room was terrible freezing. In some point my husband ask for a bath towel (there was not in the bathroom) the ‘staff’ gave us a small old bath mat..( it would be better say ‘we don’t provide any’ ). Kitchen with no glasses, no cutlery..
At the end as it had too many things to be pointed and staff not receptive at all.. we decide to survive that night and go anywhere else the day next.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Rosebank Lodge and Backpacker , Gestion de l’hôtel
Good Day We do apologise for the inconvenience that you had with us. We thank you for the feedback you have provided . We shall use it to improve our services to the next customer .
par un voyageur
Publié le 4 déc. 2021 sur Expedia
par un voyageur
Amazing
Publié le 10 avr. 2020 sur HotelsAmazing
Commentaires de Gestion de l’hôtel
10 mai 2020 par Rosebank lodge and Backpacker, Gestion de l’hôtel
Thank you!