Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Abidjan
Publié le 26 mai 2024 sur Expedia
It was quiet and the bedding was comfortable
par un voyageur
Publié le 3 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
4 déc. 2022 par Bertha, Gestion de l’hôtel
Dear Grashum ,you were fully aware that you only booked for one person and yet you had a lady friend in the car and your plan was to sneak her in. We did give you the opportunity to pay the difference. You were not interested. We did not do the booking for you. You did it through Expedia. I also noticed, Expedia advertising the wrong info to the client. The room charged were extremely low. From R980 to R689.31 - I find that Expedia is making a profit of over R290.69. I cannot afford to let my rooms out at these extremely low rates. I have explained myself to Expedia before. Please inform the client the correct name of the rooms, it is not called a unit. (Please correct this Expedia as it is called a deluxe Room. ) .I took a screen shot of what he said he received from Expedia. The information that was sent to me was for one person only and not two. Mr. Grashum ,clearly knew exactly what his plans were. We charge per person not per room. Our Guest house is for paying Guest only. He was very upset and left. Please read our terms and conditions very important. kind regards Bertha.
par un voyageur
Publié le 14 nov. 2021 sur Expedia
Very friendly staff. Make the extra mile. Beautiful residence
par un voyageur
One of the best places I ever stayed in
Publié le 24 mars 2020 sur HotelsI stayed at the guest house during a short business trip. The owner was incredibly welcoming and went above and beyond to make sure I had a nice stay. Knowing I would not be there enough time to do some tourism she even offered to show my around the local Lion and Rhyno park and we ended up having dinner at a local restaurant with another guest. It instantly felt like being among friends.
The guesthouse itself is something out of a novel. The grounds around it are huge and incredibly well maintained, better than many National Trust gardens (UK travellers will understand) The guesthouse itself is beautiful. Everything was impeccably clean, the rooms were comfortable and all you could hear at night were animal sounds, very peaceful. The bathroom had good water pressure, was spacious and had a full orner bathtub.
Breakfast was delicious and the staff very friendly.
Commentaires de Gestion de l’hôtel
10 avr. 2020 par Bertha Holtby., Gestion de l’hôtel
Dear Diogo, Thank you so much for choosing us. We glad you stayed . We really hope you will visit us again.
Thank you for your review. The staff said thanks. Keep safe regards Bertha and Staff.
par un voyageur
Publié le 13 mars 2020 sur Expedia
Tuareg is a wonderful guest house within easy reach of good shops and restaurants. I use it for business travel and can vouch that the breakfasts are great, laundry is complementary and they go out of their way to assist. Highly recommended home from home.
Commentaires de Gestion de l’hôtel
10 avr. 2020 par Bertha Holtby., Gestion de l’hôtel
Thank you so much for your review. We thank you so much for the kind words.
This makes it easy for other clients to read and understand the service we provide. Thank you so much from the staff and myself.
par un voyageur
Publié le 1 mars 2020 sur Hotels
par un voyageur de Shropshire
Publié le 27 févr. 2020 sur Expedia
Very friendly. Always helpful. Do that extra bit like your washing. Clean and food is very good. A little oasis. Highly recommended.
Commentaires de Gestion de l’hôtel
5 mars 2020 par Bertha., Gestion de l’hôtel
Dear John,
Thank you so much for always coming back to stay with us. We really appreciate your reviews. It means a lot to us. Hope to see you soon again. Kind Regards Bertha and Staff.
par un voyageur de Oswestry
Publié le 19 janv. 2020 sur Expedia
Wonderful clean property. Excellent rooms and great atmosphere.
Commentaires de Gestion de l’hôtel
20 janv. 2020 par Bertha, Gestion de l’hôtel
Dear John,
Thank you for your kindness and going out of your way to give a review. The staff say thank you and so do I . We appreciate the fact that you have come back to stay and that means a lot to us. Hope to see you again. Kind Regards Bertha and Staff.
par un voyageur
Publié le 4 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
9 déc. 2019 par Bertha., Gestion de l’hôtel
Thank you for your kind review, we appreciate the clients who go out of there way to review the guest house. We hope to see you again. Have a good Christmas and Happy new year for 2020.
Kind Regards Bertha and Staff.
par un voyageur
Publié le 6 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
9 déc. 2019 par Bertha, Gestion de l’hôtel
Dear Tracy,
Thank you for your review score ,we appreciate the kindness and hope to see you again. Kind Regards Bertha and Staff
