Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2020 sur Hotels
par un voyageur
Publié le 30 janv. 2020 sur Hotels
par un voyageur
Publié le 30 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2020 par Dali, Gestion de l’hôtel
Thank you for staying with us, do call again or follow us on facebook or instagram to find out about our special offers and events.
par un voyageur
位置佳，車聲吵
Publié le 7 nov. 2019 sur Hotels在Joburg市中心區,不錯的選擇...:)
par un voyageur
Publié le 26 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2019 par Concierge, Gestion de l’hôtel
Thanks for your reviews.
We are a learning organisation with hospitality at the top.
Regards,
par un voyageur
Publié le 1 juill. 2019 sur Expedia
Well ot wasnt really as the picture i had seen made it to look like but it was nice. Clean rooms amd beds, overall a satifactory enviroment
Commentaires de Gestion de l’hôtel
2 juill. 2019 par Dali, Gestion de l’hôtel
Thank you very much for your review, we appreciate your stay as well. We continously strive to satisfy and improve our offerings as champions of authentic urban african lifestyle.
par un voyageur
Unsatisactory service
Publié le 10 juin 2019 sur HotelsI made an online booking and confirmed a week later regarding my booking. To my surprise when I came to check in I had to pay an additional R165. We got key to the rooms they had allocated for us and when out for a few minutes when we came back with my sister and friend, my sister who was allocated in a ladies room found that they put in males with her in the same room - in a guys room we were mixed with smoking and drinking guys. This was indeed a bad experience. My sister was given another room it had extra beds we then decided to sleep there. When we checked out we were told we have to pay an extra R195 because the room is expensive. They didn't even apologize for the inconvenience caused. What I know is that we'll never use the place again and don't recommend it to anyone. The blankets were old on smelly, though the sheets were clean and showers not bad. But still.
Commentaires de Gestion de l’hôtel
25 juin 2019 par Dali - Concierge , Gestion de l’hôtel
Hi Emmanuel, we'd like to firstly apologise for your unsatisfactory experience at Urban Backpackers we pride ourselves in providing great hospitality. According to your booking you'd reserved a single bed in a mixed dormitory, thus the additional amount when you checked in with an additional person. We try our best to monitor drinking and smoking in rooms but can't really search guests for booze when they check-in.
The 4-Bed Dormitory your sister was reallocated to costs R195, yes it would've been better to not charge you an additional amount to make up for inconvinience.If you can please send us proof that you were charged an additional R195 instead of difference we're willing to refund it. Lastly, there's no reason why we'd check a male into a female dorm, even when all rooms are fully booked we don't allow it. We apologize again for that, it was a case of oversight from our staff who claim they trying to accomodate a gay guest who is a friendly regular. So her safety was considered.
We hope you enjoyed the rest of your stay in Johannesburg, please visit our Cafe (Kafe Noir) for a free meal and drink next time you're around.
par un voyageur
Perfect for a low budget
Publié le 1 mai 2019 sur HotelsSuper kind staff. Of course the neibougrhood is creepy and dangerous but it’s the same everywhere is joburg. Door basics but enought for a low budget. Kitchen could have a little bit more accessorie
Commentaires de Gestion de l’hôtel
1 mai 2019 par Urban Backpacker, Gestion de l’hôtel
Thank you for your review Valerie - we're constantly improving our place and services. Thank you as well for staying with us. Next time you're in town please ask about our Inner-City Tours so that you'll hopefully see that not all things are what they seem with regards to Joburg's unique dangers.
par un voyageur
Publié le 5 déc. 2018 sur Expedia
par un voyageur de Ghana
Publié le 15 oct. 2018 sur Expedia
I didn't sleep in this hotel because, they could not open for me on arrival.
